Richie Hadfield Email and Phone Number
Richie Hadfield personal email
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20+ years Product experience in start-ups, scale-ups, corporates, and non-profit Boards. Have led teams as large as 30 (in Product) and 140 (a 2-year stint in Ops). Brought a Product mindset and approaches to three of Australia’s most successful digital businesses: Propeller, THE ICONIC, and CommSec.Currently working in Product at Future Group. Money makes the world go round, I want to help spin it in the right direction. Also actively helping to build Digital Country, an indigenous geo-tech business that supports Traditional Owners on Country.Father of four and a tireless non-profit side-hustler (vulnerable youth, homelessness, indigenous).
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Product ManagerFuture Group Oct 2024 - PresentSydney , AuFuture Group is on a mission to change our planet today to secure a better tomorrow. We’re a superannuation-focused company that’s leading the ethical investment movement to advocate for a future worth retiring into.
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Www.Digitalcountry.IoDigital Country Mar 2024 - PresentDigital Country aims to provide capture of Country services and a user-friendly online platform for mapping, analysis, and planning.The Digital Country Platform will be co-designed with Traditional Owners for Traditional Owners, ensuring they have the geo-spatial technology they need to protect, heal, and manage Country. -
Product Development Consultant (Pro-Bono)Backtrack Youth Works Dec 2023 - Oct 2024Armidale, New South Wales, AuFormed a pro-bono team of 5 from across my startup networks to design and deliver foundational technology, services, channels and content to enable the BackTrack national network to scale up. Included a planned 1-week trip to Armidale for the whole team, to get everything over the line.The BackTrack Network, which is similar to a ‘StartMate for remote & regional youth-work’ launched with an opening cohort of 50 organisations in July 2024... watch this space! -
Senior ConsultantPropel Ventures Sep 2023 - Oct 2024Cremorne, Victoria, AuIncluded an assignment in late 2023 helping an established global FinTech shape up their product strategy. -
Freelance Consulting (And Doing!)Various Start-Ups And Scale-Ups Aug 2023 - Oct 2024Consulting & Advisory engagements:- RedBelts - Cyber Security (Adviser)- Propel - Financial Services (client engagement)- Clima - Climate Tech (product strategy)- OzHarvest - Circular Economy (pitch prep)- Capability.co - People Strategy (product strategy)Startups & Side-hustles:- Digital Country (Indigenous Tech)- Intercept (Circular economy startup)- ESG social metrics (data-as-a-service startup)- Change Management (AI startup)- Sand Squirrel
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Head Of ProductPropeller Aero Jan 2022 - Jul 2023Surry Hills, Nsw, AuPropeller is a ConstructionTech/Mapping SaaS that enables its customers to uses drones to capture a digital 3D version of their worksite so that they can measure, analyse, and understand it - which makes for better and faster decisions.In my time at Propeller I established an aligned Product team, delivered a clear strategy, roadmap and ways of working, then got things done with the team.... delivered a mobile app, pivoted to new user profiles, brought GIS and media to the platform, and more. Awesome company, innovative products, 'real' customers, and an amazing team! -
Director Of Product & UxThe Iconic Jul 2020 - Jan 2022Sydney, Nsw, AuAustralia's leading online fashion retailer. Lead a team of ~30 product and UX professionals (with 3 'Head of' direct reports). Successfully navigated the team and products through COVID turbulence and subsequent hyper-growth, delivering new supply chain operating models, a new 'Outlet' online channel, and multiple new categories such as Beauty and Home. Also shifted the organisational culture and practices towards being more Product-led and agile at scale. -
Head Of Internal ProductThe Iconic Feb 2020 - Jul 2020Sydney, Nsw, AuStarted at THE ICONIC with a focus on internal operations - supply chain, logistics, fulfilment, production, category management, finance.
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Short Term Contract (Amplified Voices Programme)Batyr Dec 2019 - Feb 2020Sydney, Nsw, Au -
Chief Product OwnerCommsec Sep 2018 - Dec 2019Sydney, Nsw, AuAccountable for Product, Design, and Delivery of Project Portfolio (20+ project teams; $70m+ budget).Designed and implemented a business-wide Agile programme. -
Senior Manager, Customer Engagement (~120 Staff)Commsec Jul 2017 - Sep 2018Sydney, Nsw, AuLed CommSec’s frontline customer service team (equities trading), with 9 team leaders as direct reports managing ~120 staff. Developed and executed a staff retention strategy and culture that reduced voluntary turnover from 50% to 15%, increased staff satisfaction from 79% to 84% (95% for my direct reports), and improved our market-leading Net Satisfaction Score from 27% to 35%. While in the role I also completely removed sales targets from the front line of CommSec, with a significantly enhanced focus on risk management across the team.
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Senior Manager - Smsf SegmentCommonwealth Bank Jul 2014 - Jul 2017Sydney, Nsw, AuIn this cross-divisional role, I evaluated dozens of products cutting across 4 major business divisions. I built stakeholder relationships with all product, channel and service owners, and worked with them to fill the gaps in the CBA Group’s Offer to the SMSF market (Self Managed Super Funds).Conducted market and customer research using CCD methodology, to identify SMSF customer needs. Designed the CBA Group’s SMSF Offer covering products, services, online solutions and content. Drove the development of a new SMSF Online Portfolio View. This became the key proof point in the Group’s offer to the SMSF market, and was called out as an example of innovation in the CBA Group’s FY16 interim performance announcement. -
Product ManagementCommonwealth Bank Jul 2012 - Jul 2014Sydney, Nsw, AuStarted on the ‘seed team’ for a new investment platform, working on business strategy and design, research, product development and project scoping.In the delivery phase I was responsible for development of legal and product collateral (eg- T&Cs, FSG, business policies), data and news vendor evaluation, leadership of the project’s content stream, design and implementation of a new one-off portfolio advice service.Tasked with building the product management function of new product set - creating product management policies, processes, procedures and reports.
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Product Development Manager, Commsec R&DCommsec Jul 2011 - Jul 2012Sydney, Nsw, Au
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Senior Business AnalystCommsec Apr 2008 - Jul 2011Sydney, Nsw, Au
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Senior Business AnalystBt Financial Group Feb 2006 - Apr 2008Barangaroo, New South Wales, Au -
Senior Business AnalystWestpac Dec 2006 - Aug 2007Sydney, Nsw, Au -
ConsultantUxc Group Feb 2006 - Apr 2007
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Senior Business AnalystMbf Group - Financial Services Oct 2005 - Feb 2006Au -
ConsultantPipc - Client Accounts: Amp, Metlife, Gujarat Nre Nov 2004 - Oct 2005
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Business AnalystInland Revenue (Tax Office) Apr 2003 - Sep 2004
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Financial AnalystInland Revenue Department 2001 - 2003
Richie Hadfield Skills
Richie Hadfield Education Details
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ScrumallianceCertified Scrum Product Owner -
Deakin UniversityFinancial Advice Accreditation
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Aveta InstituteProcess Engineering
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Massey UniversityEnterprise Development
Frequently Asked Questions about Richie Hadfield
What company does Richie Hadfield work for?
Richie Hadfield works for Future Group
What is Richie Hadfield's role at the current company?
Richie Hadfield's current role is Putting digital Country in the hands of its Traditional Owners.
What is Richie Hadfield's email address?
Richie Hadfield's email address is ri****@****ail.com
What schools did Richie Hadfield attend?
Richie Hadfield attended Scrumalliance, Deakin University, Aveta Institute, Massey University.
What skills is Richie Hadfield known for?
Richie Hadfield has skills like Stakeholder Management, Financial Services, Project Delivery, Service Delivery, Business Process Improvement, Business Analysis, Business Requirements, Relationship Management, Strategy, Change Management, Project Portfolio Management, Risk Management.
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