A professional in Hotel Operations & Pre-opening Management with over two decades of rich and diverse experience of working with some of the leading Global Brands of Hospitality Industry in India & abroad.Excellent track record of success in Team Building, Operations and Pre-opening Management with high profile brands like Taj Group (Taj Lake Palace-Udaipur & Taj Sheba Hotel Republic of Yemen), Radisson Plaza Spa & Resort Udaipur, Cambay Spa & Resort Udaipur and Palanpur Palace Hotel Mount Abu. Designations Held: General Manager (Hotel/ Spa Resort), Resident Manager (Resort), Asst. Front Office Manager (Spa & Resort), Duty Manager (Five Star Deluxe Hotel), Head- Administration & Hospitality.Specialties: Extensive background in implementation of systems, procedures and processes for serving customers accustomed to the best in quality and service. Known as an innovative, hands-on trouble-shooter who can rapidly identify guest problems, and implement corrective actions in challenging and demanding environments. Highly adept at interacting with customers for resolution of queries and instructing guests in utilization of services.