Led the UX direction of a brand new feature called Supervisor View for the Soarian Financials product. I was able to influence my team to conduct user research before we started development. I conducted contextual inquiry and facilitated design sessions with clients. I created user personas and based them off of my qualitative research. I reduced the possibility of usability and navigation problems by creating an Information Architecture. I created wireframes of the Supervisor View to iterate quickly so that users could see and test the workflow. On top of designing for this features first release, I was able to create a roadmap of enhancements and new features for the team. The team has now adopted UX best practices and welcomes new ideas because they saw how much of an important part UX played in the success of the Supervisor View.Played a pivotal role as a UX Designer for Soarian Clinical products. I’ve worked on a couple of Physician Documentation features, such as designing a new workflow to improve Patient Problem Lists. As well as enhancing their “My Answers” feature, by allowing physicians to create multiple answer sets (documents with answers saved, to speed their documentation workflow) for different scenarios.Led the UX direction for the Claims Rules Engine Application in the Revenue Cycle space. I created standards and patterns that other development teams are now using for their rule builders. I was able tocreate a UX roadmap and communicate that with the development team.Led a team of designers to create a library of UI components using Sketch and the Craft Plugin Design System Manager.

Assisted on various accounts in the content marketing space by creating site mock-ups. This was achieved by following UX best practices and having a keen eye for design. Also provided UX recommendations around article content migration.

Worked on the color production of 102 pages and worked closely with artist to facilitate his vision, which were integral for the development of the Graphic Novel “Bad Times”. Came up with research on the Great Hunger and created personas and information architectures for the companies website.

Regularly opened and maintained café by providing food and service preparation assistance to 4 team members, including stocking and brewing-coffee, keeping work areas clean, and ensuring proper food storage at all times. Demonstrated exemplary leadership potential and commitment to Panera Bread by completing at least 6 months of outstanding service and receiving BTT certification to meet Associate Trainer qualifications.

Assisted on set of commercial shoots such as Toyota in Nashua and Bernie & Phyls Furniture.

Edited educational videos for students. The goal was to make the videos visually appealing to engage students. Created various flyers for programs that were offered. Also took lead in creating tutorials and learning activities for students.