Richie Thomas Email and Phone Number

Analyze data requirements from business stakeholders including senior leadership for consumer and small business bankingDesign robust and scalable data pipelines from on-prem and cloud based data sourcesDesign and consult on end-to-end solutions for AI & ML model deploymentsAssist with key projects as part of the data modernization and transformation initiatives of the enterprise data office

Led a team of data analytics developers working on BI and research projects.Manage end-to-end analytical workflow including data ingestion, transformation and reporting.Participate in hiring, onboarding, performance reviews and labor planning.Mentor and guide staff and support their career development at RTI.Support strategic development initiatives including project roadmaps and project execution.Liaison with IT and product vendors around infrastructure and software requirements that support analytical tools and frameworks for projects.

Led a team of analytical developers who support ETL processes and custom reporting solutions that aid research projects at RTI. Responsible for project management tasks including requirements gathering and review, resource allocation and scheduling, quality control, change and risk management. Act as a liaison between non-technical project staff and the technical team who collaborate on the projects.

Provided analytical programming support for multiple teams of researchers working on healthcare research projects to evaluate CMS programs and demonstrations. Extracted and analyzed data from CMS databases to provide key metrics around efficacy of the programs which informed policy decisions.

• Supported the card services predictive modeling team with ETL and reporting tasks for building and validating predictive models.• Create and maintain analytical datasets ingesting data from various platforms like Oracle and Teradata.• Train and mentor SAS programmers and manage model performance tracking projects.

• Tableau developer responsible for creating engaging and accessible visual depictions of data using innovative data visualization techniques to enable global sales teams to track sales performance in real time.• Train end users to effectively use the data visualizations and gather user feedback that informed the requirements for improving the dashboards.• Create and maintain data marts with transactional and customer relationship data used for various analytical projects within the ED&A team at Avaya.

Programming support for the card services marketing division.• Created an automated process and custom reports using SAS to track predictive model performance and report key metrics that were monitored every quarter.• Develop predictive models to improve leads that were targeted in mail-in and call-in marketing campaigns.

Developer on a team building the Salesforce instance to support products including customer application portal, data validation engine and data integration with legacy systems.

Statistical programmer within the Enterprise Data Analytics team supporting multiple business units with data integration and data quality management.

Programmer supporting the Card Services Marketing division with statistical programming for mail-in marketing campaigns.