I'm passionate about building businesses through development and implementation of seamless end-to-end customer experiences. I develop websites that make customers happy, and allow businesses to grow.I love demonstrating the fact that businesses and individuals aren't mutually exclusive - that clear, honest and (most importantly) human communication can make businesses and brands thrive.I have an interest in behavioural economics, which extends beyond my working life. I enjoy both learning and teaching communication methods that can influence people in ways that will make a positive contribution to their lives - as well as the revenue of organisations they come into contact with.Over more than 15 years I've worked with organisations ranging from international corporations to fledgling startups and helped them to better business.My skills & experience include:• Web development and e-commerce development• Copywriting in both branding and advertising industries• Verbal identity development• Idea generation, research and strategy development• Development and execution of online marketing and sales strategies• Business development and relationship management• Project Management• Customer service• User Experience (UX)• Search Engine Optimisation (SEO)