Richie Cao Email & Phone Number

Florida, United States

•Maintained 100+ stored procedures and RDLs using SSMS and SSRS•Design and develop complex financial and audit reports. Integrate and build export files to client applications.•Work closely with the product owners and analysts to design, model, and develop changes for both new and existing projects.•Git + Azure Devops•Scrum (Daily standups, refinements, planning, retro)•Tuned backend queries for better application and system performance.•ETL - SSIS

•Maintained 100+ stored procedures and RDLs using SSMS and SSRS•Created reports from scratch with acceptance criteria from product owners•Team Foundation Server (TFS)•Scrum (Daily standups, refinements, planning, retro)•Octopus for deployment•Created internal PowerBI dashboards

Managed a large team of programmers for the completion of many projects for our clients. Attended weekly meetings with my director and CEO to discuss the profitability of potential contracts. Regularly attended all relevant internal and customer-facing weekly meetings where I provided and discussed various documentations about project schedules. Worked with our engineering team from the start of our client’s projects to the end, to ensure the packages we send is 100% deployable in our client’s… Show more Managed a large team of programmers for the completion of many projects for our clients. Attended weekly meetings with my director and CEO to discuss the profitability of potential contracts. Regularly attended all relevant internal and customer-facing weekly meetings where I provided and discussed various documentations about project schedules. Worked with our engineering team from the start of our client’s projects to the end, to ensure the packages we send is 100% deployable in our client’s system. Managed our internal JIRA for any bugs reported from our clients. Prepared spreadsheets for invoicing. Created and maintained a spreadsheet tracking employee’s productivity to report accurate employee performance and project statuses to the Content Operations Manager. Documented in our JIRA Confluence how to package and deliver our packages to our clients and other various tasks. Show less

My responsibilities involved the control of both quality and quantity of deliverable items for various projects for a single client. I worked closely with our internal staff and our client in a limited capacity. I attended a variety of weekly calls with our client and provided documentation on the status of projects which I managed. I was also responsible for training all new hires on both our and our client’s proprietary system.

My responsibilities involved the transformation of textbook math problems into proprietary code form; writing algorithms to randomize the content of each problem according to publisher’s standards. Participated in regular peer review that required proofing both grammar and code. Worked with publisher’s Quality Assurance team to address reviewed comments through JIRA Agile ticketing system.

Education record

High School Diploma, Technology

Activities and Societies: National Honors Society