Richard Cross Email & Phone Number

Seattle, Wa, Us

Project Kuiper - Production Operations - Operations Command Center - Kuiper Rate Readiness - Overall Equipment Effectiveness

Seattle, Wa, Us

Worldwide Benchmarking and Solutions (WWBMS) - Lead a team developing mechanisms to provide our Global Operations customers with Ops Automation Insights (OAI) to continuously improve Amazon Robotics FC sites across the network.

Seattle, Wa, Us

WW Benchmarking and Solutions (WWBMS) - Onboarding and ExpansionI lead a team that owns the global standard gated process known as the Amazon Product and Process Design System (APDS). APDS guides teams developing hardware (automation and robotics), software solutions, and business improvements that need to scale across the globe. As part of APDS, I launched the Equipment Effectiveness Program that includes methodologies for assessing hardware performance through modeling, digital twinning, and benchmarking (OEE)In addition to APDS, my team supports the FC Labor Management (FCLM) Global Approvers Program. We own the framework and lead the change management vetting process for FCLM configuration (software) change requests. Additional engagements include:- glamazon Global - Community Engagement Lead- The Smart FC / IIoT (Industrial Internet of Things). - Diversity in Operations (DiO) Committee

Seattle, Wa, Us

WW Ops ACES & WW Business Transformation - Industrial Design & Program Management (IDPM).The programs I lead are: - FASTR (Fast Assessment System for Technology Readiness) program.- OEE (Overall Equipment Effectiveness program.Additional Engagements- OMS / The Smart FC / IIoT (Industrial Internet of Things). - glamazon Seattle - Director of Member Engagement - Global glamazon - Community Engagement Committee

San Francisco, California, Us

Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.

Arlington, Va, Us

Digital Transformation Change Agent - Advanced Analytics Sr. Product Manager / Process Engineer for the new enterprise Boeing Management System (BMS) - Scaled Agile Framework (SAFe) evangelist.

Arlington, Va, Us

Digital Transformation Change Agent within Boeing's Enterprise Program Management organization supporting Developmental Program Management and Enterprise Digital Transformation initiatives (BMS / 2CES)

Arlington, Va, Us

777 / 777X Program Integration Industrial Engineering - Supporting Boeing’s Second Century Enterprise Systems (2CES - PLM / ERP / MES / MOM), Digital Transformation, Applied Data Analytics, Smart Factory Implementation, Lean+ Agile / Scrum Methodologies, DevOps (Gitlab, JIRA, TFS), and Industrial Engineering Talent Development.

Arlington, Va, Us

777X Wing Industrial Engineering - Smart Factory Development + Digital Transformation + 2CES / MOM

Arlington, Va, Us

777X Composite Wing Center (CWC) Industrial Engineering - Successful intrapreneur and project leader for building a smarter factory within the new 777X CWC. Provided the vision, gained leadership buy-in, and promoted production system requirements. This enabled Advanced Data Analytics, Predictive and Prescriptive Maintenance, and the use of Digital Twins for monitoring overall production systems performance and planning future production system rates.Influenced and motivated various teams (Enterprise Architecture, Analytics Information Management Services, Factory Automation, Equipment Engineering, Quality, and Boeing Research and Technology) to work together and create real-time, actionable, production system intelligence with data harvested from computing systems, sensors, and new forms of machine data known as “digital exhaust.”Set up meeting cadence, Sharepoints, and websites for leading multiple cross-functional teams both in person and virtually across the globe. On-boarded new team members and integrated, prioritized, and managed multiple cross-functional project schedules. Identified risks and mitigated resource constraints. Provided overall status visibility to customers, stakeholders, and executive leadership.Served as the IE Senior Lead backup for 777X CWC and functional rep on the CWC Ops Integration Core Team. Coordinated resources from other functions and organizations to develop business and functional requirements for the Resource Operations Center and shop floor KPI visibility screens. Documented, groomed, and prioritized user stories for the development of minimally viable products. Scheduled demos, documented user feedback, and conducted trainings as requested.Won the Internal Crowdsourcing Competition during E-Week for my pitch "Building a Smarter Factory"Selected to present at the 2016 Institute of Industrial and Systems Engineers National Conference & the 2016 Boeing Advanced Visualization and Data Analytics Symposium (AVDATS)

Arlington, Va, Us

777X Composite Wing Center Industrial Engineering - Lead and IE Team Mentor assigned to the 777X Composite Wing Center. Supported the Integrated Product Teams for the 777X Composite Spars, Panels, and Stringers fabrication processes by utilizing Design for Lean Six Sigma methodologies. Responsible for the assessment of composite automation technology by performing capacity analysis for initial and future production rates. Optimized production system layouts and resources based on Lean Manufacturing Principles and the Theory of Constraints. Defined requirements for advanced data visualizations necessary for daily management and shop floor control. Ensured the standardization of analysis across Spars, Stringers, and Panels. Successfully led IE team through passing all production capacity program requirements (Gate 7). Also served as the project mentor for multiple Tauber Graduate internship teams.

Arlington, Va, Us

BCA Product Development / Innovation Center - Supported multiple cross-functional teams. Modeled, tested, and validated automation technology and advanced manufacturing concepts used in designing and optimizing composite wing production systems. Leveraged Design for Lean Six Sigma, Theory of Constraints, and other advanced Industrial Engineering tools and techniques. Used agile software development best practices (Scrum, MS TFS) to assist software development team. Won “Most Innovative Project” at the 2013 Boeing Commercial Airplanes Annual Industrial Engineering Showcase.

Arlington, Va, Us

Industrial Engineer assigned to the 777 program - Final Assembly, Functional Test, Final Body Join (Lead IE), and IE Process Integration.Presented at the 2012 IISE Conference - “Placement of Decals by Laser Projection”

Atlanta, Ga, Us

Forecasted future volume to determine daily operating plans, resource allocations, and performance targets. Performed package handler standard work audits and bulk package time studies.

The organization served as a leadership development opportunity to learn from local LGBT business leaders, network, and develop new skills through experiential learning.

Applied Industrial Engineering principles in HVAC manufacturing facility (Lean Manufacturing, Standardized Work, Production Leveling, Time Studies, 5S, etc...)

Master Of Business Administration (Mba), Technology Management

Bsie, Industrial Engineering