My Mortgage Industry career began in 1996 as a Customer Service Representative with M&T Mortgage Corporation, Buffalo, N.Y.. Within two years I graduated into their Research Department where I researched complex mortgage customer issues and learned the intricacies of the Mortgage Industry. I was eventually asked to originate loans and, in 2000 and 2001, I was honored with induction into M&T Mortgage's Chairman's Club while earning the distinction of M&T's 2001 "Producer of the Year."From 2003-2008 I originated loans for Wells Fargo and Wachovia Mortgage Corporation, leaving Wachovia in 2008 to pursue my passion of helping others achieve success.As a Mortgage Instructor, Trainer, Speaker, and Subject Matter Expert, I share the knowledge and experience that made me successful so that others may achieve their own success. My forte includes training in:* Mortgage origination fundamentals* Customer service* Sales* Communication* Personal/professional motivation* Referral generation/business development* Customer/pipeline management* Ethics/federal regulatory complianceI am the creator of "The Mortgage 101 Boot Camp" and author of "Insider Basics for the First-Time Home Buyer!"Of course, personal motivation, customer service skills, and powerful sales techniques permeate throughout all disciplines, even extending deeply into one's own personal life. Therefore, my services are available to disciplines beyond the Mortgage Industry.Aside from the Mortgage Industry, I have experienced the thrills of firefighting and emergency medicine and, as the Director of a popular social activities organization, I organized social activities throughout the Baltimore, MD. region. Some of my fondest memories surround introducing several members to the people who they eventually married.It is my passion to help others discover how to get out of their own way and realize their goals and dreams. If I can be of any assistance to you or your organization, please contact me.www.nmlstraining.com