Rich Libby

Rich Libby Email and Phone Number

Field CTO - AI strategy, digital transformation @ SHI International Corp.
California, United States
Rich Libby's Location
San Francisco Bay Area, United States, United States
Rich Libby's Contact Details
About Rich Libby

With over 20 years of CIO leadership experience, I am a Field Chief Technology Officer at World Wide Technology, a global technology leader that helps organizations accelerate growth and innovation. I hold certifications in Cloud Architecture and Digital Transformation from LinkedIn and MIT Professional Education, and I have extensive knowledge and skills in AI, IoT, blockchain, and cybersecurity.As a Field CTO, I partner with senior tech leaders across industries to deliver on their future roadmaps and harness the power of technology to transform their businesses. I also advise and support two innovative startups, RESPONSIBLE and RealBlocks, that are reimagining sustainable fashion and alternative investments, respectively. I am passionate about leading change, creating a positive impact, and empowering others to work better together.

Rich Libby's Current Company Details
SHI International Corp.

Shi International Corp.

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Field CTO - AI strategy, digital transformation
California, United States
Rich Libby Work Experience Details
  • Shi International Corp.
    Field Cto - Ai Strategy, Digital Transformation
    Shi International Corp.
    California, United States
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  • World Wide Technology
    Strategic Advisor | Field Cto
    World Wide Technology Mar 2020 - Present
    Maryland Heights, Missouri, Us
    Strategic advisor, collaborator, and partner with C Suite clients as they engage WWT and partner with us to deliver of their future roadmaps. Bringing 20+ years of technology leadership including CIO to our west coast customers across industries.
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  • Responsible
    Advisory Board Member
    Responsible Jul 2021 - May 2024
    Belfast, Northern Ireland, Gb
    Working with CEO Founder around CRM/Loyalty and redemption process for Street Fashion Retailer.
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  • Realblocks
    Advisory Board Member
    Realblocks Aug 2019 - Mar 2024
    New York, Ny, Us
    Acquired March 24 - Advisor to technology leadership scaling teams, leveraging cloud and AI automation.
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  • Herbalife
    Svp & Chief Information Officer
    Herbalife Dec 2017 - Jul 2019
    Los Angeles, Ca, Us
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  • Shaklee Corporation
    Svp & Chief Information Officer
    Shaklee Corporation Dec 2014 - Dec 2017
    Miami, Florida, Us
    Responsible for transforming the company’s global technology footprint including, digital / mobile commerce, cyber risk, workforce management, analytics, ERP in a migration to the cloud. Worked with C-Suite to fund and transform our technologies team and partner footprint to support our companies jump forward.
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  • Gap Inc./Gaptech
    Vice President I.T. (Enterprise Data Services Group For Gap Inc. Worldwide.)
    Gap Inc./Gaptech Jun 2012 - Dec 2014
    San Francisco, California, Us
    Partnered with CIO & brand leaders to drive our enterprise strategy around data platforms across the company. Led the team creation of our strategy bringing cutting edge data management practices changing how we used data to better drive outcomes and improve customer experience.
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  • Gap Inc./Gaptech
    Senior Director Of Crm Technology
    Gap Inc./Gaptech Nov 2007 - Jun 2012
    San Francisco, California, Us
    Drove transformational technology strategy around customer acquisition, CRM and digital engagement for Gap’s family of brands. Responsible for defining and implementing our platform(s) and operations model around cross channel merchandise discounts, direct marketing, Gift /Credit Cards and multiple loyalty programs.
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  • Jpmorgan Chase & Co.
    First Vice President Entreprise Customer Care Technology
    Jpmorgan Chase & Co. Jan 2004 - Nov 2007
    New York, Ny, Us
    As First VP, I oversaw the technology strategy and operations for all Enterprise Customer Care technology supporting Retail and Mortgage banking. At its completion we were handling well over 1.5 million live customer contacts each day and over 2.5 million IVR calls within our SLA's.
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  • Jpmorgan Chase & Co.
    Vice President Contact Center Technology Group
    Jpmorgan Chase & Co. Feb 2002 - Jan 2004
    New York, Ny, Us
    The Vice President role focused on the technology support of the banks Retail Branches and Customer Facing Service Channels. Responsibilities included the development and support of our CRM, Contact Center systems, offshore centers, and associated platforms.
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  • Jpmorgan Chase & Co.
    Vice President - Online Banking
    Jpmorgan Chase & Co. Jan 1999 - Dec 2002
    New York, Ny, Us
    As the Vice President of Online Banking I helped pioneer the creation and deployment of our first real time online banking platforms. This included vetting the strategy with executive stakeholders, staffing the team and building out all our infrastructure operations and support.
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Rich Libby Skills

Leadership It Strategy Customer Experience Team Building Information Technology E Commerce Consulting Apm Strategic Partnerships Public Speaking Sdlc Digital Transformation Executive Management Agile Project Management User Experience Business Acumen Start Ups Software As A Service User Centered Design Business Process Re Engineering Business Analysis Agile Methodologies Vendor Management Customer Relationship Management Service Oriented Architecture Strategy Talent Management Customer Experience Management Enterprise Architecture Project Portfolio Management Program Management Cross Functional Team Leadership Change Management Project Management Office Product Management Enterprise Software Business Intelligence Business Process Improvement Saas Management Teamwork Project Management Software Development Life Cycle Coaching Analytics Soa Cloud Computing Solution Architecture Integration Crm

Rich Libby Education Details

  • Central Connecticut State University
    Central Connecticut State University
    General

Frequently Asked Questions about Rich Libby

What company does Rich Libby work for?

Rich Libby works for Shi International Corp.

What is Rich Libby's role at the current company?

Rich Libby's current role is Field CTO - AI strategy, digital transformation.

What is Rich Libby's email address?

Rich Libby's email address is ro****@****ail.com

What is Rich Libby's direct phone number?

Rich Libby's direct phone number is +192592*****

What schools did Rich Libby attend?

Rich Libby attended Central Connecticut State University.

What skills is Rich Libby known for?

Rich Libby has skills like Leadership, It Strategy, Customer Experience, Team Building, Information Technology, E Commerce, Consulting, Apm, Strategic Partnerships, Public Speaking, Sdlc, Digital Transformation.

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