Develop and execute the strategic direction for Technology Services, establishing and tracking short and long-term objectives and setting vision and strategy for the collegeStrategize and oversee implementation for innovative change in an effort to modernize operations and manage effective process improvementFoster the development of IT systems to support more nimble collection, dissemination, and use of data for strategic decision-makingProvide system and end user services via an IT Shared Services model. Support the college's mission and ensure end user's feel engaged and connected to technology in a meaningful, transparent and student-friendly mannerProvide responsible financial stewardship over the annual IT budget that is consistent with strategic priorities and established financial guidelinesProvide vision and progressive leadership by exploring and assessing the feasibility of new and emerging technologies that will provide a technology-rich environment that meets the needs of the college and sets the foundation for the futureAssure collaborative and transparent IT Governance that prioritizes a simplified IT landscape and applies appropriate management systems and controls to ensure confidentiality, security, integrity and disaster recovery of data, data systems and data services at all college sitesEnsure information technology systems are accessible and comply with applicable federal and state laws and regulations including FERPA, HIPAA, and Gramm-Leach-BlileyOversee and guide all technology-related activities consisting of academic computing and administrative services; infrastructure, data, information security, access and identity management, systems design administration and architecture, applications integrations, communications (voice and data networks) and network servicesAttract, develop, and retain IT talent to create a high-performing IT team while fostering a culture of collaboration, innovation, and continuous improvement

•Collaborate with business partners and state agencies to create and support interfaces between the EHR system and outside entities to exchange patient data and improve patient care.• Digitized over 10 years of paper medical records, allowing easier access to student information, and reducing the need for costly storage facilities.• Work with university leadership and staff in the planning and implementation of new software, hardware, and system changes.• Collaborate with university leadership to determine how technology can aid in achieving goals. • Communicates goals, projects, and timelines of the university to the department; plan ways to execute those goals within the department. • Implemented the Universities EHR system, increasing efficiency, automating manual processes, and reducing paper use by 90%.• Establishes long-term technology goals and develops strategies for system modification and/or acquiring software and hardware necessary to meet those goals. • Analyze the costs, value, and risks of technology to advise leadership and suggest actions. • Instituted an online health portal for students, allowing them to make appointments, communicate with providers, and access their health records. This solution reduced clinic call volumes by over 50%.• Top-level contact for leadership and end users in determining technology requirements/solutions. • Created a self-check-in process for students that streamlined visits, reduced wait times and reduced stress on front desk staff.• Partner with leadership and staff to ensure technology strategies and processes support departmental, divisional and university goals. • Implemented a Pharmacy Information System that increases the efficiency of the pharmacy, reduces errors, and allows for the digital delivery of internal and external prescriptions.• Created a zero cost Telemedicine solution linking our EHR system with Webex to aid in the university’s response to the COVID-19 pandemic.