Christopher Richmond Email & Phone Number

Sydney, Australia

Select Contributions:►Founded the online store; lead and train staff for high performance and top-notch client service delivery; steer all strategic store development initiatives such as marketing and business development; ensure the business meets and exceeds financial benchmarks► Built and executed online lead generation campaigns through Google Adwords, distribution line promotion, on-site cross selling promotions, etc.► Led business development and marketing strategy… Show more Select Contributions:►Founded the online store; lead and train staff for high performance and top-notch client service delivery; steer all strategic store development initiatives such as marketing and business development; ensure the business meets and exceeds financial benchmarks► Built and executed online lead generation campaigns through Google Adwords, distribution line promotion, on-site cross selling promotions, etc.► Led business development and marketing strategy initiatives specialising in delivering brand awareness and client acquisition through delivering strategic social media and digital/online campaigns► Steered continuous marketing and initiated new ideas to drive sales by introducing improvements to boost revenue growth► Provided oversight on efficient staffing, performance management including team direction and development of the business► Boosted digital marketing revenue dramatically through mentoring and developing marketing staff’s knowledge of internet marketing strategies. Show less

Select Contributions:► Conceptualised, planned and built the promotion company (http://hardknock.com.au/) for Mixed Martial Arts live events, aggressively marketing it and expanding it singlehandedly► Wholly accountable for leadership of strategic direction, tactical planning and daily supervision of sales, marketing, business development, financial management and personnel administration► Trained staff on using social media tools and technologies, and set up internal… Show more Select Contributions:► Conceptualised, planned and built the promotion company (http://hardknock.com.au/) for Mixed Martial Arts live events, aggressively marketing it and expanding it singlehandedly► Wholly accountable for leadership of strategic direction, tactical planning and daily supervision of sales, marketing, business development, financial management and personnel administration► Trained staff on using social media tools and technologies, and set up internal processes to manage social media activities► Steered marketing strategy initiatives including online and offline advertising campaigns through Radio, Outdoor Billboards, Poster Polls, Letter Box Flyers, Online/Facebook, Google Search and Display Advertising, word-of-mouth, etc.► Established market presence, created a brand image, enhanced brand awareness and expanded market share considerably ► Spearheaded end-to-end business operations and daily administrative operations of the company including assessing performance and restructuring systems to grow the business► Championed concrete relationships and partnerships with clients and staff for purposes of promoting the business► Overcame market challenges through developing counter strategies, sustaining the business for the past 4 years despite cut-throat competition and economic turmoil. Show less

Select Contributions:► Built and executed online lead generation campaigns through PPC, Display, etc., for affiliate partnerships with major CPA networks on performance basis► Successfully run lead generation offers in the Solar Energy and Mortgage Refinance verticals for several CPA performance marketing networks including: http://convert2media.com/ ; https://www.a4d.com/ ; https://globalwidemedia.com/; https://www.clickbooth.com/ and https://abovealloffers.com/ ►… Show more Select Contributions:► Built and executed online lead generation campaigns through PPC, Display, etc., for affiliate partnerships with major CPA networks on performance basis► Successfully run lead generation offers in the Solar Energy and Mortgage Refinance verticals for several CPA performance marketing networks including: http://convert2media.com/ ; https://www.a4d.com/ ; https://globalwidemedia.com/; https://www.clickbooth.com/ and https://abovealloffers.com/ ► Devised local search and global search marketing strategy for new client acquisition of local, national, and global businesses► Established and maintained project timelines, budgets and allocation of additional company resources, ensuring maximum output while delivering projects on time and on budget► Crafted and executed robust digital marketing strategies, which resulted in new clients, additional opportunities with current clients► Offered sound search engine/PPC marketing advice to develop and maintain client’s internet marketing strategies for increased ROI► Attained goals through excellent technical and business acumen, team collaboration, strategic planning, analytical skills and client relationship development. Show less

Select Contributions:► Introduced safe and more efficient ways to relocate and transport the butchers waste, cutting down transport times, along with operations costs dramatically► Contributed to a significant reduction in running costs of the transport vehicles by streamlining systems/procedures regarding pick times and days per butcher store► Built solid partnerships with clients and developed existing client relationships by ensuring client needs are always… Show more Select Contributions:► Introduced safe and more efficient ways to relocate and transport the butchers waste, cutting down transport times, along with operations costs dramatically► Contributed to a significant reduction in running costs of the transport vehicles by streamlining systems/procedures regarding pick times and days per butcher store► Built solid partnerships with clients and developed existing client relationships by ensuring client needs are always met► Resolved customer complaints and established the cause of the problem; chose and explained the best solution to solve the problem; expedited correction/adjustment; and followed up to ensure customer satisfaction Show less

Chester Hill, Nsw

Select Contributions:► Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment► Delivered world class customer service to 2000+ homes during tenure and ensured customer satisfaction at all times► Noted for resolving client complaints and diffusing negative situations through effective conflict management skills► Maintained a calm demeanour during of constant periods of high work volume and high pressure… Show more Select Contributions:► Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment► Delivered world class customer service to 2000+ homes during tenure and ensured customer satisfaction at all times► Noted for resolving client complaints and diffusing negative situations through effective conflict management skills► Maintained a calm demeanour during of constant periods of high work volume and high pressure time limit► Developed business thorough a strong referral base by providing tenacious client follow-up and excellent service. Show less

Alexandria, Nsw

► Studied building plans and inspected structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring► Utilised advanced plumbing tools such as backflow prevention devices and thermostatic mixing valves► Led repair and replacement process of damaged/burst and broken pipes.► Expertly repaired general plumbing components such as taps, toilets, drains and… Show more ► Studied building plans and inspected structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring► Utilised advanced plumbing tools such as backflow prevention devices and thermostatic mixing valves► Led repair and replacement process of damaged/burst and broken pipes.► Expertly repaired general plumbing components such as taps, toilets, drains and showers► Efficiently installed and fixed gas pipes/leaks and hot/cold water lines► Unstopped commodes, drains and cleaned gutters► Ensured all installations, repairs and maintenance of water and gas systems in facilities are properly sized, aligned, supported and graded► Successfully carried out plumbing functions such as boiler repairs, pipe refitting and replacement of water riser valves► Quickly responded to emergency plumbing repairs brought about by incidents such as floods Show less