Provide administrative support across the EMEA Operations project.

Involved in Shell / Basrah Gas Rehabilitation Project (E+PS Contract), Iraq – (Dubai based)- First level IM, IT and Administrative support across multiple sites (Iraq, Dubai, Abu Dhabi, Chennai and Baku).- Creating P1, P2 & P3 issue/request IBM tickets.- Providing a quick turn-around support and escalation of normal request, regional & global outages by contacting either to Local project in-house-IT, Clarity Service Desk Chat, Customer Service Call Center, IT Business Partner and… Show more Involved in Shell / Basrah Gas Rehabilitation Project (E+PS Contract), Iraq – (Dubai based)- First level IM, IT and Administrative support across multiple sites (Iraq, Dubai, Abu Dhabi, Chennai and Baku).- Creating P1, P2 & P3 issue/request IBM tickets.- Providing a quick turn-around support and escalation of normal request, regional & global outages by contacting either to Local project in-house-IT, Clarity Service Desk Chat, Customer Service Call Center, IT Business Partner and Resolver or Escalation Management team- Monitor, update, assign and resolve user issues and tickets- Maintaining local network shared drives- Monitor retention policies- Creating & deactivating legacy user accounts- Generates monthly legacy access report- Manages and revises the layout of the site as per contract requirement- Monitor internet and software for any glitches thru benchmark testing-Maintain records, maintenance and other activities- Backup support in processing vendor documents- Manage, support and promote IM practices working in collaboration with IT Governance- Conduct research and provide analysis and recommendations regarding emerging IM trends, best practices, and regulations Show less

Involved in Shell / Basrah Gas Rehabilitation Project (E+PS Contract), Iraq – (Dubai based)- Part of team setting up for new office in Dubai.- Front Desk functions- Updating organizational charts- Primary support of internal and external staff- Coordination of new starts in the engineering department and assisting in the process of People + Welcome- Organize meetings and related logistics for engineering personnel e.g. meeting rooms, IT equipment, conference calls, Town… Show more Involved in Shell / Basrah Gas Rehabilitation Project (E+PS Contract), Iraq – (Dubai based)- Part of team setting up for new office in Dubai.- Front Desk functions- Updating organizational charts- Primary support of internal and external staff- Coordination of new starts in the engineering department and assisting in the process of People + Welcome- Organize meetings and related logistics for engineering personnel e.g. meeting rooms, IT equipment, conference calls, Town Hall and other special events- Maintain standard document templates, presentations and correspondence- Assist with the preparation and submittal of weekly and monthly reports- Focal L1 IT Support Show less

A Group of companies IT & Design Officer for almost 4 years.- Travel & Tourism (Airotech, Arabian Travel House, Adonis Tourism, Asiareps and VisaMe Global)- Aviation (iJET)- Restaurant (Arabian Tea House)- Paints (Rustoleum American Brands)- Disinfectant (Oxytech German Disinfectant)- Cargo & Logistics (Airotech)- Courier (Timexpress)- Real Estate (MegaWorld International)- Technical Works (Alrais Support)

- From IT Intern turned to a fullt-time work which involved in developing and maintaining a manual to electronic ordering POS system- Focal IT support for fixing, installing and configuring computer hardware operating systems and applications

Greeting, assisting, taking orders, serving the orders, busing & resetting, maintaining work station, able to operate POS machine as cashier, do suggestive selling and promoting products, expediter, pasta and pizza making, diswasher, etc.

Greeting, assisting, taking orders, serving the orders, busing & resetting, maintaining work station, able to operate POS machine as cashier, do suggestive selling and promoting products.

Greeting, assisting, taking orders, serving the orders, busing & resetting, maintaining work station, able to operate POS machine as cashier, do suggestive selling and promoting products, expediter, pasta and pizza making, dishwasher, etc.