Rich Waller

Rich Waller Email and Phone Number

Chief Technology Officer | Product Transformation
Rich Waller's Location
Barrington Hills, Illinois, United States, United States
Rich Waller's Contact Details
About Rich Waller

As a CTO, I lead customers to realize value on their journey to adopt a Product Mindset, optimize their operations, and transform customer experiences. With over 20 years of experience in digital transformation, business architecture, and solution design, I have a proven track record of delivering extraordinary business value, innovation, and operational excellence across various industries and customers.Prior to joining 3Pillar Global, I was a CTO at Microsoft Services, where I led the innovation and digital transformation solutions for Microsoft's largest customers in manufacturing, automotive, energy, sustainability, BFSI, and other sectors. I built and coached industry-aligned teams that enabled and empowered our customers to achieve their transformational objectives and goals, leveraging Microsoft's cloud, data, and AI capabilities. I am passionate about being a coach, a change agent, and a catalyst for positive impact, and I thrive on collaborating with diverse and talented teams to create and execute impactful solutions.

Rich Waller's Current Company Details

Chief Technology Officer | Product Transformation
Rich Waller Work Experience Details
  • 3Pillar Global
    Field Chief Technology Officer
    3Pillar Global Nov 2023 - Nov 2024
    Fairfax, Va, Us
    Helped lead several companies start their journey to transform and modernize their products, customer experiences, and application/data assets enabled by cloud services.
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  • Itpeoplenetwork
    Chief Digital Officer (Cdo)
    Itpeoplenetwork Jan 2023 - Nov 2023
    Aurora, Illinois, Us
    Leading our solution delivery accountable to deliver amazing customer outcomes and deliver/operate the revolutionary product, MyGenie.
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  • Microsoft
    Cto For Manufacturing, Amt, Energy, Sustainability
    Microsoft Jul 2020 - Dec 2022
    Redmond, Washington, Us
    Led innovation and digital transformation solutions for Microsoft's largest Manufacturing, Automotive, Chemical, Oil & Gas, Transportation/Logistics, Airline, Independent Software Vendors, and sustainability customers. Built and operated industry-aligned teams to deliver differentiating value to Microsoft customers enabled by Azure, Dynamics 365, and M365.Built relationships with C-level executives (business and technology) in pursuit of transformational objectives. Coached sales and solution team members helping shape Digital Transformation programs and initiatives. Led human-centric-design workshops leading to prioritized initiatives.I coached and cared for current and former team members empowering their growth.
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  • Microsoft
    Central Region Cto
    Microsoft Dec 2012 - Dec 2022
    Redmond, Washington, Us
    Team leader, manager, and coach a group of 40+ senior Digital Advisors and Solution Architects focused on transforming our customers business and growing Microsoft's services business and overseeing the sales and delivery of infrastructure and application solutions across all industries and customers in the Central Region. Catalyst, influencer, and leader of Microsoft into progressively larger/largest strategic consulting delivery deals at Walmart, Ford, Grant Thornton, Walgreens, and AT&T. Built a successful "Dream Big, Start Small" core-team pre-sales model of business (Digital Advisor) and technology (Solution Architect) architects to focus on strategy to value and take customers on that journey.
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  • Ernst & Young
    Senior Manager
    Ernst & Young Apr 2011 - Nov 2012
    London, Gb
    Sr. Manager in Financial Services practice driving Operational Transformation in Insurance and Banking customers. Developed and led strategic enterprise transformation programs in the P&C policy and claims as well as other core processes.Developed Business & Enterprise Architecture Practices for Insurance and Banking that were used across our Financial Services practice. Left for Microsoft CTO opportunity.
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  • Abpmp.Org
    Board Of Directors - Vp Information Systems
    Abpmp.Org Jan 2010 - Jan 2012
    Brasília, Distrito Federal, Br
    Volunteer elected role supporting the online and technology strategy and implementations of ABPMP.org.
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  • Capco
    Managing Principal
    Capco Jan 2010 - Apr 2011
    London, Uk, Gb
    I shaped and delivered Enterprise Transformation, IT Strategy, Future State Business Architecture, Enterprise Architecture, Finance Transformation, and Enterprise Data Architecture for our customers prior to returning to EY.
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  • Cna
    Vp System Architecture, Vp Business Process Optimization
    Cna Feb 2008 - Jun 2009
    Brought in by CIO to transform CNA. Responsible for defining a Business Transformation framework as well as identifying and delivering Transformation initiatives in the areas of Sales, Distribution, and Underwriting. Also established Business Architecture and Business Process Management capabilities.Successfully identified and won business leader support for greater than $100M of business value in our Middle Market business unit by modeling processes and analyzing operations. Lesson Learned: IT driving Business Transformation is a non-starter.
  • Zurich Insurance
    Evp Ebusiness
    Zurich Insurance Nov 2001 - Aug 2007
    Schaumburg, Il, Us
    CEO and CFO hired me to transform Zurich. I was hired because I could bring a fresh outside perspective and Solution Architecture experience to Insurance from other Industries. I knew nothing about, and proceeded to learn, Commercial Property & Casualty Insurance, built a Business Engineering team, shaped a Strategic Initiative Group, influenced change, and led the design and delivery of a large enterprise transformation (The Zurich Way).During the journey, I shaped a green-field business-driven, model-driven, business architecture approach to identify improvement opportunities and future-state initiatives to deliver wildly successful benefit greater than $1B NIAT in less than 5 years.
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  • Cap Gemini Ernst & Young
    Chief Technology Officer - Microsoft Practice
    Cap Gemini Ernst & Young Jun 2000 - Aug 2001
    Paris, France, Fr
    After our EY merger with Cap Gemini, named CTO for Microsoft practice globally. Replicated Microsoft Advanced Development Center (ADC) delivery model to NY, Chicago, Dallas, as well as globally (e.g., Utrecht). Designed and architected solution frameworks for Oil/Gas (downstream supply chain), Life Sciences (clinical trials), aircraft aftermarket parts exchange, and others. Provided Quality Assurance, risk management, and oversight to all large Microsoft engagements.
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  • Ernst & Young, Llp
    Sr. Manager: Chief Architect Microsoft Practice
    Ernst & Young, Llp Oct 1992 - Jun 2000
    London, Gb
    1st EY employee as part of EY - Microsoft Alliance. Moved to Seattle to lead the creation of the EY Microsoft Advanced Development Center (ADC). Built ADC, aligned with EY/Microsoft business objectives, hired and built technical team of Development Leads and Developers, developed rapid delivery processes and experiences. ADC model influenced and was later rolled out to a network of EY ADC's. Built several software solutions and products later to be sold and/or spun-off as EY companies (e.g., Intellinix). Named EY Microsoft Chief Architect and CTO.Prior to moving to Seattle for the Microsoft Alliance, joined EY's Center for Business Transformation to modernize and optimize Navigator and Fusion software products/systems. Initially improved performance by 10000%. Built team to rearchitect/rewrite product set later sold to Knowledgeware.
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  • General Dynamics
    Senior Engineer
    General Dynamics Jun 1986 - May 1991
    Reston, Virginia, Us
    System Engineer for classified Special Aircraft Programs. Programs included NASP and Joint Strike Fighter (JSF). Top Secret clearance. Successfully published first IRAD brochure as Lead Systems Engineer for JSF that would later lead to a successful Lockheed Martin F-35 program.
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Rich Waller Skills

It Strategy Enterprise Architecture Business Process Improvement Business Process Sdlc Business Transformation Business Strategy Business Architecture Business Analysis Process Improvement Change Management Business Process Design Management Consulting Project Management Management Soa Product Management Enterprise Software Business Intelligence Strategy Agile Methodologies Business Process Management Program Management Governance Solution Architecture Leadership Six Sigma Vendor Management Business Process Re Engineering Project Portfolio Management Integration It Management Knowledge Management Pmo Outsourcing Process Engineering It Governance

Rich Waller Education Details

  • University Of Florida
    University Of Florida
    Aerospace Engineering
  • Southern Methodist University
    Southern Methodist University
    Engineering Management
  • Florida State University
    Florida State University
    Engineering

Frequently Asked Questions about Rich Waller

What is Rich Waller's role at the current company?

Rich Waller's current role is Chief Technology Officer | Product Transformation.

What is Rich Waller's email address?

Rich Waller's email address is ri****@****oft.com

What is Rich Waller's direct phone number?

Rich Waller's direct phone number is +150344*****

What schools did Rich Waller attend?

Rich Waller attended University Of Florida, Southern Methodist University, Florida State University.

What skills is Rich Waller known for?

Rich Waller has skills like It Strategy, Enterprise Architecture, Business Process Improvement, Business Process, Sdlc, Business Transformation, Business Strategy, Business Architecture, Business Analysis, Process Improvement, Change Management, Business Process Design.

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