Rich Waller Email & Phone Number

Fairfax, Va, Us

Helped lead several companies start their journey to transform and modernize their products, customer experiences, and application/data assets enabled by cloud services.

Aurora, Illinois, Us

Leading our solution delivery accountable to deliver amazing customer outcomes and deliver/operate the revolutionary product, MyGenie.

Redmond, Washington, Us

Led innovation and digital transformation solutions for Microsoft's largest Manufacturing, Automotive, Chemical, Oil & Gas, Transportation/Logistics, Airline, Independent Software Vendors, and sustainability customers. Built and operated industry-aligned teams to deliver differentiating value to Microsoft customers enabled by Azure, Dynamics 365, and M365.Built relationships with C-level executives (business and technology) in pursuit of transformational objectives. Coached sales and solution team members helping shape Digital Transformation programs and initiatives. Led human-centric-design workshops leading to prioritized initiatives.I coached and cared for current and former team members empowering their growth.

Redmond, Washington, Us

Team leader, manager, and coach a group of 40+ senior Digital Advisors and Solution Architects focused on transforming our customers business and growing Microsoft's services business and overseeing the sales and delivery of infrastructure and application solutions across all industries and customers in the Central Region. Catalyst, influencer, and leader of Microsoft into progressively larger/largest strategic consulting delivery deals at Walmart, Ford, Grant Thornton, Walgreens, and AT&T. Built a successful "Dream Big, Start Small" core-team pre-sales model of business (Digital Advisor) and technology (Solution Architect) architects to focus on strategy to value and take customers on that journey.

London, Gb

Sr. Manager in Financial Services practice driving Operational Transformation in Insurance and Banking customers. Developed and led strategic enterprise transformation programs in the P&C policy and claims as well as other core processes.Developed Business & Enterprise Architecture Practices for Insurance and Banking that were used across our Financial Services practice. Left for Microsoft CTO opportunity.

Brasília, Distrito Federal, Br

Volunteer elected role supporting the online and technology strategy and implementations of ABPMP.org.

London, Uk, Gb

I shaped and delivered Enterprise Transformation, IT Strategy, Future State Business Architecture, Enterprise Architecture, Finance Transformation, and Enterprise Data Architecture for our customers prior to returning to EY.

Brought in by CIO to transform CNA. Responsible for defining a Business Transformation framework as well as identifying and delivering Transformation initiatives in the areas of Sales, Distribution, and Underwriting. Also established Business Architecture and Business Process Management capabilities.Successfully identified and won business leader support for greater than $100M of business value in our Middle Market business unit by modeling processes and analyzing operations. Lesson Learned: IT driving Business Transformation is a non-starter.

Schaumburg, Il, Us

CEO and CFO hired me to transform Zurich. I was hired because I could bring a fresh outside perspective and Solution Architecture experience to Insurance from other Industries. I knew nothing about, and proceeded to learn, Commercial Property & Casualty Insurance, built a Business Engineering team, shaped a Strategic Initiative Group, influenced change, and led the design and delivery of a large enterprise transformation (The Zurich Way).During the journey, I shaped a green-field business-driven, model-driven, business architecture approach to identify improvement opportunities and future-state initiatives to deliver wildly successful benefit greater than $1B NIAT in less than 5 years.

Paris, France, Fr

After our EY merger with Cap Gemini, named CTO for Microsoft practice globally. Replicated Microsoft Advanced Development Center (ADC) delivery model to NY, Chicago, Dallas, as well as globally (e.g., Utrecht). Designed and architected solution frameworks for Oil/Gas (downstream supply chain), Life Sciences (clinical trials), aircraft aftermarket parts exchange, and others. Provided Quality Assurance, risk management, and oversight to all large Microsoft engagements.

London, Gb

1st EY employee as part of EY - Microsoft Alliance. Moved to Seattle to lead the creation of the EY Microsoft Advanced Development Center (ADC). Built ADC, aligned with EY/Microsoft business objectives, hired and built technical team of Development Leads and Developers, developed rapid delivery processes and experiences. ADC model influenced and was later rolled out to a network of EY ADC's. Built several software solutions and products later to be sold and/or spun-off as EY companies (e.g., Intellinix). Named EY Microsoft Chief Architect and CTO.Prior to moving to Seattle for the Microsoft Alliance, joined EY's Center for Business Transformation to modernize and optimize Navigator and Fusion software products/systems. Initially improved performance by 10000%. Built team to rearchitect/rewrite product set later sold to Knowledgeware.

Reston, Virginia, Us

System Engineer for classified Special Aircraft Programs. Programs included NASP and Joint Strike Fighter (JSF). Top Secret clearance. Successfully published first IRAD brochure as Lead Systems Engineer for JSF that would later lead to a successful Lockheed Martin F-35 program.

Bs, Aerospace Engineering

Ms, Engineering Management

Pre-Engineering, Engineering