Richard Morland Email & Phone Number

London, England, Gb

London, Gb

As the Experience Design - Global Capability Lead at Diageo, I lead global experience design initiatives, driving strategic projects to enhance customer engagement and satisfaction. My role involves integrating web analytics, digital transformation, innovation, and design systems to ensure data-driven and modernized design solutions. By collaborating with various departments, I strive to create a cohesive and impactful customer experience across all digital and physical touchpoints.

London, Gb

Successfully spearheaded the development of a comprehensive product design system for DiageoOne B2B, Prototype and launch of The bar.com, fostering consistency and efficiency across the platform. Implemented Agile methodologies to enhance collaboration and accelerate product delivery. Conducted in-depth user research to identify customer needs and inform design decisions, resulting in a highly intuitive and user-centric solution.

London, Gb

Developing the overarching user-centered design approach across all internal programmes, applications and processes.

Seattle, Wa, Us

- Managing UX & Design engagement and delivery, as part of large-scale($20M) digital transformation project- Focused on creative excellence, client growth, and leveraging innovation. - Strategic thinking and consultation on major brands (telecoms, retail, Agric, energy, fintec)

Seattle, Wa, Us

-Overseeing delivery across multiple accounts and deliverables-Managing a team of 5 Project Managers and support team -Creating modern digital delivery practices and reporting methodolgies to maintain delivery risk and issues

London, England, Gb

RBS Programme experience transformation for MortgagesManaging creation and delivery of £1M contracts Integrating design and delivery teams with Agile methodologies for financial services

Charlotte, North Carolina, Us

- Delivering innovative digital/physical product and service design projects- Managing requirements, budgets and schedules for strategic projects with clients- Business development of key clients including pitch development

- Developing integrated campaign based digital solutions- Creating strategic road maps and digital transformation visions for clients - Overseeing teams and projects from pitch to delivery, managing internal teams and external suppliers

San Francisco, Ca, Us

Working on Nike+ digital experiential campaign for delivery in Japan

London, Gb

Managing a programme of work based on automotive digital experiences Developing User Centred Design approach with clientsManaging specifications and requirements for multiple projectsManaging 2D and 3D digital design projectsInitiating and delivering creative digital vision

London, England, Gb

Trialling social geolocation features to contentManaged integration and rollout of Facebook, Bebo and Twitter to radio networks.Create and deliver Campaign based social media strategies.Development of AV content for training hard to reach audiences Drive best practice for social media across BBC radio networks and music events.Development of personalised BBC Radio 1 homepage solution.Creation of and roll out of Live Conversation solution(Cover it live) using SMS, in page comments, Twitter and social media sites.Development of mapping mash-ups for BBC Glastonbury web site.

London, England, Gb

Social Media and ArchiveManaging first internet voting solution for BBC Three programme with Endemol Uk.Integration and development of social media white label solution for BBC.co.uk.Development of BBC Archive programme catalogue to new web portal.

London, England, Gb

Agile Project Manager for User Experience and DesignManaging design requirements gathering from Senior BBC Stakeholders.Detailed Critical Path Analysis for managing pan supplier dependencies.Managing delivery from external and internal resources.

Setting up a SME including all operational, financial and governing activities.Head of Production and technical management for Festival Youth Arts.Event Manger for Festival of Youth arts Trafalgar Square Event.

Created and delivered a £0.5m, 3 year community project for ODPM.Developed key partnerships and sustainability funding. Delivered two community radio stations including digital transmission.

San Diego - Us | Tokyo - Jp, Us

Project managed 8 custom TFT LCD design for Sony Ericsson, Nokia, Siemens and Motorola. Managed a European technical team of 6 engineers with critical path templates.Reported at worldwide quarterly Marketing meetings with Sony board members division directors on Technology roadmaps.

Managed technical solutions for integration of displays and processors.Created all documentation and web customer support.

Amsterdam, Noord-Holland, Nl

Eindhoven - Testing Engineer, Placement yearWafer testing of Digital Compact Cassette(DCC) heads.Introduced new testing procedure to clean room manufacturing process.

2:2 B.Sc, Optoelectronic Engineering & Laser Physics

A Levels, Maths, Cdt, General Studies

8 Gcse'S, Gcse'S