Bilingual Technical Account Manager with extensive experience working in the AV, Broadcast, Healthcare, Post Production, Film and Television fields. Progressive computer graphics/network operations experience in post-production with assorted computing and networking environments. Known for ability to address a broad array of technical and user-based issues. Strong customer focus and customer care, results in timely, efficient resolution of complex problems. Skilled in handling multiple projects, integrations, pre/post sales support, product development, and managing territories. Professional, personable and exceptional communicator in English and Spanish.Working in the Healthcare and Hospital environment can be very challenging, but very rewarding at the same time. Having installed Philips Telehealth eICU in-room systems for Critical Care patient rooms has given me insight as to issues that can arise within that environment. I have given class room and hands on training, both at a Domestic and International level. Working in a Pre-Sales, Integration Support and Post Sales Technical Support capacity has given me the ability to voice direction and concerns of either the product direction or process. Previously, I have worked in the Post Production environment as a Sr. Field Service Engineer, Trainer and Technical Support liaison, which enabled me to create lasting relationships with customers worldwide. Integrating Audio/Video in Conference rooms, Color Corrector suites, Vector Scopes, Video Switchers, Telecine's, Noise Reducers, etc. in the Broadcast, AV, and Post-Production environment.