Rich Howard Email & Phone Number

Atlanta, GA, US

San Francisco, CA, US

• Optimal is dedicated to optimizing enterprise websites and mobile apps to increase performance, conversion rate and customer satisfaction. We leverage multiple data sources to generate optimization insights and help.
• Web Performance Optimization (WPO) to improve page load times. RUM, Synthetic, APM and Load Testing. Full stack (frontend, backend, database, infrastructure, content, 3rd party / tag management)
• Mobile App Performance Optimization to improve app performance.
• Content Delivery Network (CDN) / EdgeOps setup and tuning.
• Automation and CI/CD pipeline tooling for performance
• Seasonal Readiness assessments, to ensure companies have successful peak events (e.g. Black Friday and Cyber Week).We work with a range of tools, including:Customer Experience: Akamai (SOASTA) mPulse, Rigor, Quantum.

San Francisco, CA, US

Two seconds. That’s all you have for a page to load. Any longer and 40% of visitors will abandon your site. Game over. Sluggish load times, freezing, crashing—they all interrupt your user experience, derail conversions, and devalue your brand. Moreover, frustrated shoppers avoid returning to sites with poor performance. You may as well hand your.

San Francisco, CA, US

Only 1% of e-commerce customers say websites meet their expectations every time. If slow load times or failing functionality are driving customers away, you need to know about it. Since multiple factors influence performance, rooting out issues can be a puzzle. That’s why we cherry-pick from a range of vendors to find the right mix of best-in-class.

San Francisco, CA, US

Imagine your website as a wooden bridge with a low weight allowance. If a heavily loaded truck attempts to cross, there’s a high chance the bridge will collapse. Similarly, as traffic flow to your website grows, it places additional strain on software and infrastructure. Testing for stress fractures is by far the best way to avoid a full-blown crisis. Load.

San Francisco, CA, US

You can’t fly a plane without an altimeter. Similarly, if you want to know how your website really performs, you need to measure it. From Real User Monitoring (RUM) to uptime reports, we pull together multiple data sources to give you end-to-end visibility of what’s working, what’s not, and where you should focus for optimal results. And to help you make.

San Francisco, CA, US

Be prepared. A little planning goes a long way when you want to avoid a nightmare scenario—like your website crashing during your busiest sales event. Using load testing to understand traffic and identify stress fractures in your system or weeding out bottlenecks with a pre-peak audit gives you added confidence when you’re facing unprecedented spikes in.

San Francisco, CA, US

Content delivery networks (CDN)—a distributed web of servers delivering content locally rather than remotely—serve 50% of content consumed over the internet. Whether it’s movies, software, games, or images, reducing the distance between servers and users means content renders in a flash, dramatically improving user experience. With the increased complexity.

Neuilly Sur Seine, Ile De France, FR

Senior architect, reporting to the VP of eCommerce.I worked on several areas related to frontend and edge delivery performance, including: Akamai content delivery network (CDN), Frontend code optimizations, cache tuning, APM, Technical SEO, digital analytics, vendor selection and management, IT governance and web performance roadmap.

San Francisco, CA, US

Principal Engineer, reporting to the VP of Architecture.Akamai CDN (content delivery network), SOASTA mPulse, CloudTest, AppDynamics, Tealium, Adobe Analytics, SearchMetrics.

Hartford, CT, US

Lead architect on a project to roll out a unified data layer (Tealium) and Google Analytics setup across multiple online properties.

London, GB

I provided overall technical governance on a programme focussed on improving customer experience across the following areas: Web Performance Optimisation (Keynote, SOASTA, Content Delivery Networks)Mobile App Performance Optimisation (Keynote) Search Engine OptimisationWeb Analytics (inc Adobe Analytics, Clarabridge, Qualtrics) Mobile App Analytics.

I provided a range of web development, SEO and technical consulting services to both digital agencies and individual clients. Clients that I worked with included:OrangeVodafoneBooker Prize for FictionInternational Prize for Arabic FictionNational TrustVictorinoxBFI London Film FestivalJK RowlingUNICEF

New York City, NY, US

Working as part of a User Interface design team, I played a critical role in the development of a new multi-language platform for collating news and legal information. Day to day, I was involved in building multilingual (English, French and German) usability study interface prototypes, and also helped systems engineers construct production ready frontend.

Brighton, East Sussex, GB

I taught three modules from the BTEC Multimedia syllabus (Web Design, Multimedia Technology and Introduction to Programming) and achieved a high rating for my teaching skills despite having no formal teaching qualifications.

Melbury Osmond, Dorset, GB

I oversaw several technology led projects for this internet marketing company, and was responsible for development of the company website, staff IT training, technical integration of pay per click and affiliate programs and internet marketing research including search engine optimization (SEO) work.