Rich T Rajkumar Email & Phone Number

2024~Present: TPM leader for multiple programs in the Organization's portfolio: Hyperscale Datacenters, Multicloud/Site Expansions, AI Infra/GPU Sites(Liquid/Air cooled), Datacenter Software Engineering and DC Monitoring, Special Projects/Special Customers2021~2024: OCI Core Networking, Network Monitoring Portfolio of Programs, Network Access for Zero Trust, drove weekly EnggOps across 20+ Core Services2024~Present: Bar Raiser for OCI, across many domains for technical and strategic IC/Leadership hiring

+ Co-founder of Triune labs, experimenting on data, cognition & AI(2023~) + Advisor for a stealth mode Fintech company(2021-2023)+ Program Mgmt Advisor for Software defined Power Mgmt at Virtual Power Systems(2020) + Program/Product Mgmt Advisor for building Fraud/Risk/AML solutions at Consilienz(2020)+ Co-founder at Dif.rent building digital rental platform for UK & Middle East(2019)+ Co-founder WebApp/Digital Concepts for Wellness companies(2016-2020) + People coaching & leadership development(pro bono consulting)

Sunnyvale, Ca, Us

Hired to lead a multi-quarter company-wide portfolio of: data, infrastructure, site reliability engineering and migration to Azure cloud+ Created roadmap strategy for annual/mid-year planning. Created execution of roadmap plans, maintain backlogs to ensure forward momentum of OKRs and manage dependencies for Data/SRE team while assessing, mitigating risks & program conflicts to establish resolution path for features to production+ Establish strategic partnership with cross-functional leads to develop/manage execution planLed fabrics/groups/regions using IaC automating fab builds using Airflow, then with TaaS uber DAG for 150 service(owners), collaborating with 7 TPM leads to deliver prod fabric and enterprise integration fabrics + Lead LinkedIn Blueshift lift-adapt-shift to Azure Regions(exiting datacenter) build reliable, highly available, scalable fabric groups to manage change across multi-product and teams to resolve, track and scale releases. Foster autonomy and transparency through best practices for managing change, incidents, SRE, BCP/DR & releasesAreas of Focus: Azure, Fabric buildout, Terraform, Airflow, Big data platform, Hadoop, Data Ingestion, Flow & Analytics, AI Search, Relevance

San Jose, Ca, Us

Recruited to head a global TPM team, mentor, lead and create career paths, while managing go-to-market launches influenced by data/decision science, BU/customer experience, and ML/AI.+ Headed top 3 customer-centric, company-wide technical programs and initiatives valued at $2B GMV, planning and executing delivery with my team of product owners influencing domains across eBay. Mentored a global team of TPMs.+ Improved the product development process structure and deployment practice, efforts resulted in better program visibility, allowing an educated and metrics-driven change management process. + Aligned go-to-market strategies with business development efforts, as an outcome connected all product releases with go-to-launch campaigns and aligned the monthly operational input metrics. + Included responsibility of Chief of Staff for the 600+ organization product, engineering and data operations driving the annual product operational roadmap and forecast cohesively with central planning and quarterly and monthly program/operating reviews. Areas of Focus: structured data, ML/AI, SEO/search, analytics, data/decision science, localization, configuration ops, fraud & risk, buyer/seller/search e-commerce global customer experience.

Foster City, California, Us

Promoted to build and grow a large global team of Integration Engineers, PMs/TPMs leading and actively optimizing all program management aspects of this customer-centric integration solutions organization providing checkout, digital wallets, and other Visa payment products. Go-to market launch management and sales pipeline integration with Salesforce marketing. High-profile partner clients included: Google, Apple, Samsung, Facebook, Square, Braintree, Venmo, PayPal, Intuit, Ayden, Fiserv, and Uber.+ Built foundation use cases and integration solutions resulting in strengthened ISE output and effectiveness by building and enhancing four major quadrants: 1. Integration Engineering (Release Integration testing, Performance testing) 2. Tools and Solutions3. AI/KB Integration Guides4. Voice of the Customer+ As Chief of Staff, defined strategies, integration best practices, and optimal frameworks to ensure a scalable process for customer ecosystems, on-boarding playbook, regional nuances, global readiness, client training, tech briefings, consultations, certifications, AI knowledge base, and client self-service improvements and utilities. + Launched numerous operational excellence initiatives in support of critical Visa digital products and solutions, including: 1-Day Integration, Game Day, Voice of Customer and developer platforms. + Built a customer-centric engineering model that led to CCE10% program for engineers that bolstered staff knowledge on customer journeys and common pain points. + Enabled shift-left design thinking by continuously scaling quality, release integrations, tools and developer solutions. Mentored and coached a team of engineers, technical account managers and program managers. Expanded PMO to: Quality Eng, Integration, SRE, Tools & Solutions, Release, Performance Eng & Developer Efficiency, Customer Playbook Areas of focus: Web UI, Developer Platform, RESTful APIs, SDK, iOS, Android, Lean & Six Sigma.

Foster City, California, Us

Supported Head of Platform & Digital Services portfolio of 600+ resources in 4 location with high profile, big rocks, transformation, technical strategic initiatives, center of engineering excellence delivery, global talent, and business transformation for the global digital and mobile payments engineering core platform, engineering operational excellence and services, infrastructure, merchant/partner integration and support, site reliability engineering, high availability, automation and deployment, container, docker, tco, simplified operations vs security, agility, quality, CI/CD, release, problem & change mgmt, performance, operational excellence, training, tools, metrics, talent building and governance. Mentor PMs, RMs, Engineering teams.+ Led and owned Monthly Operational Measures for SVP of the Technology Function. Led and owned the VP of Platform's All Hands, Leadership Offsite, Employee Engagement, Developer Catalyst Programs like Game Day, Global Staff agenda and cadence., Bi-weekly Portfolio review and Quarterly Technology Review.+ Partnering across the company: with Product, Engineering, Commercialization, BusDev, Marketing, Risk & Compliance, Ops. Examples include Checkout, Tokens, Mobile Platform, Push Payments, Chip Solutions, Installments, Digital Issuance, Real Time Payments, Developer Platform, everything from web and mobile to IoT, Wearables and Connected devices.+ Released a One-Click cloud-based auto-provisioning, PaaS, IaaS, Image & Configuration system, Database, Compute as Auto-deployment, OPERA as SRE monitoring and testing capabilities for 10K Global Developers+ Created a CI/CD practice for all engineering deliveries aligned with release management, and risk management methodologies to remove blockers and challenges. Aligned with Delivery-on-Demand/GTM

San Jose, Ca, Us

2013-2015: Senior Leader for Credit, Merchant On-boarding Platform: Global Payments, Data, Risk & Compliance, M&A Braintree Integration, managed road-map with 5 X-Vertical PM/Architects/Dev Head Directors, portfolio & governance for ten plus(turned around from Storming to Performing in 90 days, by identifying and transforming the KPIs) global Agile Delivery teams. + In 2014 supported a large complex X-functional, Payments Acceptance Program while integrating with Payments Platform, Merchant Experience, On-boarding, Risk, Compliance, Global Operations, Marketing and Legal. Managed several project managers and delivery staff. + Partner in Business Transformation Council for Agile Strategy, Planning, Execution, Metrics and Maturity Model+ Established and managed Release, Change & Problem mgmt in alignment with NOC & Release Calendar. Managed teams and held partners accountable for gates, escalations, risk and mitigations. + Agile Evangelist. Coached Release Planning, Scrums(In Scaled Agile Framework). PDLC Champion for Business, Product and Engg. Council member. Reviewed MBR, QBR with Stakeholders and Execs. GSD Culture!

San Jose, Ca, Us

2008-2013: Senior PMO & BusOps Leader/Chief of Staff for Platform as a Service, Data center, Engineering Ops, Core Payment & Merchant Services. COE & Agile Technology Transformation, supported a large complex multi year IaaS and PaaS initiative in support of Continuous Availability & Scalability, using Cloud, Virtualization, Database Engg, Systems Engg, SAN/NAS Storage, Capacity Planning, Technology Refresh, Hypervisor, Quality and Performance with 45M Portfolio. + Large portfolio YOY of $126M in CapEx & OpEx in total aligned strategically with global (NA, EU, APAC) planning and XL funding+ Managed several project managers and delivery staff. M&A for Bill Me Later/PayPal and Verisign. Chief of Staff. PMO COE; Six Sigma Projects; Operational Excellence;+ 3 YR Strategic Planning & Portfolio, managed Quarterly Planning, Annual Planning Cycles. Developed, tracked, reported CapEx and OpEx, Monthly Run-rate, Variances, 270+ Headcount(with BU’s FA) and Infrastructure Capacity per ITIL practices and built a CMDB for PayPal’s IT assets, also Business Continuity. MBR, QBR with SVP, VP and Stakeholders. + Supported OE efforts of PLC 1.1/1.2 and PMO Governance saving $3M at the Inc level in support of OE Savings. Green belt OE initiatives and optimized HW Provisioning Cycle time from 6-8 weeks to 30-40 mins in testing and production by 3000%+ Developed in partnership with HR Partner, innovative ways to talent management and ensure succession planning. Mentored and coached PMs, Delivery managers, OE Specialists, and Engineering staff supporting the program success.

San Jose, Ca, Us

2007: PMO Staff supporting governance and delivery of large M&A like Verisign/PayPal, Bill me Later/PayPal portfolios of $126M aligned strategically with global(NA, EU, APAC) planning and XL funding.

Us

Program Director who managed strategy, planning and execution(with the team of 6 program managers and business analysts) for Kaiser/HOPS portfolio in support of fraud and risk data recovery related programs and projects with $20M worth recovery.

Sr Manager Projects/Product Integration with the global team(created the team consisting of product, engineering and delivery personnel) responsible for engagement, delivery, customer success, end-to-end communications in a global business model with XL to XXL funds in support of premium FIs such as HSBC, BofA, Citibank, DCU, Countrywide and DI. Managed a team of integration specialists and projects delivery managers.

Waldorf, De

Principal Staff in support of Customer Advocacy Program Office, responsible for Engg Solutions and Client Integration Services. Led a Global Engg team in support of Client Engagements and Services. Responsible partner in creating a global org.

Engaged in Scope, Design & Development. Managed a team of Engineers and Analysts in support of various engagements with HP, Franklin Templeton, Sybase for many CRM software. Strong experience with customer integrations and services.

Phd(Admitted 2025), Computer & Information Science: In Data Ai Ml

Executive Leadership & Strategic Mgmt, Executive Education

Self-Paced: Python, Ml & Analytics

Masters & Bachelors In Science, Computer Science

Education record