Richsen Steven Email & Phone Number

Singapore

• Successfully identified the root cause of various low yield issues with the use of statistical models (i.e. ANOVA, SPC) and problem-solving techniques (i.e. 5 Whys)
• Created scripts to automate data correlation analysis that lead to ½-hour time-saving per investigation and weekly report generation that lead to 1-hour time-saving per report
• Evaluated yield impact on split experiment based on statistical hypothesis test (i.e. Student’s t-test)
• Ensured good relationship with… Show more
• Ensured good relationship with customers by answering to customers’ demands and resolving customers’ issues Show less

• Managed daily operations activities which include ensuring good customer service level, on-time customer billing, and efficient driver route-planning
• Planned for new processes and systems that lead to logistics and warehouse operations improvement

Singapore

• Monitored and analysed materials’ inventory movement worth S$ 4.8-million annually.
• Planned for process improvement initiatives through a total of 23 weekly and monthly inventory reports.
• Collaborated with supply chain associates in ExxonMobil’s annual internal audit of fixed asset verification.corporate.exxonmobil.com

Bachelor'S Degree, Materials Science And Engineering, First Class Cgpa

Activities and Societies: Nanyang Technological University Student Union, Materials Science and Engineering School Club

International Summer Studies Exchange Programme, Business Administration And Management, General

Exchange duration June 2016 - July 2016 Course Completed: • International Management • Croatian Studies