As a travel consultant I work with travel agents as well as direct clients to build their dream vacations across the destinations that Swain specializes in. The trips are fully customized to the clients requests including specific hotels and experiences that will create an unforgettable experience.

Lead the operation of Private Suite Media, the parent company of Private Suite Magazine. Private Suite Magazine is a community-sourced magazine focusing on the vaporwave music scene. Content includes interviews with artists, news, fiction, as well as advertising sales. Digital projects include web content, social media outreach, and a podcast.Private Suite Magazine is also a physical publication that we currently ship worldwide to our patrons on Patreon.

As the Airport Service Duty Officer I oversee daily operations for Qatar Airways at PHL. I ensure all arrival and departure activities both above and below the wing are carried out in a safe and timely manner. I resolve issues throughout the operation pertaining to both passengers and regulatory authorities. In the absence to the Airport Services Manager I and deputized to run the station. I am generally the first point of contact for OCC as well as other departments at the head office in DOH… Show more As the Airport Service Duty Officer I oversee daily operations for Qatar Airways at PHL. I ensure all arrival and departure activities both above and below the wing are carried out in a safe and timely manner. I resolve issues throughout the operation pertaining to both passengers and regulatory authorities. In the absence to the Airport Services Manager I and deputized to run the station. I am generally the first point of contact for OCC as well as other departments at the head office in DOH for routine operation needs. Behind the scenes I ensure the PHL team completes all daily duties both before and after the flight departs. Show less

Participated in the preparations of launching non-stop service from PHL to Doha, Qatar in April of 2014Oversee daily airport operationsWork with ground handling staff to ensure all procedures and daily operations are carried out with the high level of professionalism and attention to detail required by Qatar AirwaysUtilize Amadeus Altea and Quantum Bagscan to monitor daily operations

Work with crew members to provide information regarding their schedules, including updates, bid awards, vacation, etc.Utilize Sabre CrewTrac to build and modify crew member schedulesMonitor daily operations throughout the network to ensure no all crew members are operating within the legal limits of their duty periods

•Responsible for in-station training of new and current employees•Audit paperwork from all areas of the station for compliance with FAA regulation•Work with other carriers to develop and maintain "counter agreements" for employee non-revenue travel•Served as acting Ground Security Coordinator and Complaint Resolution Officer •Assist passengers in the check-in and boarding process•Utilize Sabre Interact to perform various ticketing functions•Participated in the… Show more •Responsible for in-station training of new and current employees•Audit paperwork from all areas of the station for compliance with FAA regulation•Work with other carriers to develop and maintain "counter agreements" for employee non-revenue travel•Served as acting Ground Security Coordinator and Complaint Resolution Officer •Assist passengers in the check-in and boarding process•Utilize Sabre Interact to perform various ticketing functions•Participated in the preparation of launching service to PHL Show less

•Assist passengers in the check-in and boarding process for international and domestic flights•Verify passengers travel documents against regulations set forth by US Customs and Border Patrol•Meet inbound aircraft arriving from international and domestic gateways•Led training courses on behalf of the training department to employees at PHL•Utilized Qik and Gate Reader to perform ticketing and boarding functions

•Assisted customers on the sales floor•Made product recommendations based on customers' needs•Increased store's Market Basket percentage (up-sale program) by recommending additional products based on what the customer was purchasing•Assisted customers with technical support issues•Maintained sales floor and product displays

•Worked with Phase One digital backs on medium and large-format cameras •Utilized Apple computers running Capture One Pro for camera tethering during photo shoots•Assisted in production of print jobs, including fine art, banners, and vehicle wraps•Participated in photo shoots for major clients, including Mighty Taco and Gunlocke Furniture

Assisted customers on the sales floorMade product recommendations based on customers' needsAssisted customers with technical support issuesMaintained sales floor and product displays