Rich Sippos Email and Phone Number
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Empowering others to realize their loftiest goals is what drives my passion for optimizing the customer experience in operations, business development, sales, and marketing. Developing innovative solutions that exceed clients’ needs is how my teams and I do it.If there is one thing that I have learned over the past two decades as a Software Consultant, Client Success Professional and Entrepreneur, it’s that business success is built on great leadership, exceptional teamwork and a commitment to pushing the envelope of customer service.My commitment to my clients is to make them as successful as possible based on their goals by developing and delivering solutions that they do not know exist. As a successful small business owner, I know that the secret to success is hiring the best talent and motivating that talent to continually develop and enhance its knowledge, skills and abilities while focusing on continually improving the customer experience.I believe that Customer Experience is the future of marketing and I thrive in environments that encourage personal ownership of company success and firmly believe that failure is never an option.This philosophy enabled me to conceive, develop and position Park City Resort Properties Inc. for a successful acquisition in only nine years. Needless to say, none of this would have happened without the wonderfully talented individuals and teams that worked with me to make this possible.In any service industry, you are only as successful as your clients. When you put clients’ needs and wants at the forefront, when you truly understand who your customer is and how they operate, when you create a working environment where the team is happy and always has a positive attitude…you can’t help but succeed.I’m on LinkedIn to make that happen.
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Head Of SalesExtenteam Mar 2022 - PresentMiami, Florida, Us
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Business Development ExecutiveExtenteam Sep 2021 - Mar 2022Miami, Florida, UsExtenteam is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties. Our dedicated remote team members work exclusively for you to supercharge your guest services, reservations, leasing, digital marketing, accounting, and other critical support functions.
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FounderYou Rang Hospitality Consulting Oct 2016 - PresentSpecializing in helping small businesses exceed their goals. Our approach with all of our clients is to create and implement customized roadmaps to guide teams for success. Our philosophy is retention by endearment thus setting up the team and our clients for success and longevity.Our mission is very simple: provide world-class service to our clients while generating exceptional financial results for owners and investors.★ Established new marketing and CRM procedures for Pristine Estate Professionals, Inc. to strengthen business expansion throughout Southern California.★ Guest speaker and panel member at VRHP (Vacation Rental Housekeeping Professionals) national conference in Las Vegas, NV, November, 2016.
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Ice Hockey Official - Northern Plains DistrictUsa Hockey Oct 2019 - PresentColorado Springs, Co, Us★ ACHA Division 2 - Linesman 2021 - 2022★ USA Hockey Level 3 certified 2021★ Officiated 60+ games in the 2020-2021 season★ Officiated 50 games in the shortened 2019-2020 season -
Director Of Sales And Client SuccessEzcare.Io Aug 2020 - Sep 2021EZ Care (www.ezcare.io) is the leading cloud and mobile-based software platform for property inspection and maintenance. EZ's infrastructure is 'cloud-based', giving our customers unlimited access to computing power, network bandwidth, and storage capacity, as well as reliable data redundancy, file back up, and enhanced security.★ Global sales and client success director for all Vacation Rentals, Corporate Housing, and Multi-Family SaaS clients.★ Cultivate workflows, sequences, templates, marketing emails, and landing pages within HubSpot for all aspects of sales and digital marketing.★ Perform software demonstrations via Zoom to companies and corporations world-wide.★ Represent EZcare at all in person and virtual conferences throughout the US and EU. -
Global Business Development ManagerRottendorf Pharma Feb 2018 - Jun 2019Ennigerloh, Nrw, DeFor over 85 years, Rottendorf Pharma GmbH has developed formulations, manufactured, and packaged solid oral dosage forms - acquiring an unparalleled depth of experience.★ Established and maintained strong, sustainable relationships with new and current clients for formulation related services - development, scale up, and commercial manufacturing & packaging of solid dose products.★ Developed and implemented standard operating procedures built on continuous process improvement principles for overall business acquisitions and company road shows.★ Represented the company with the executive team at global and US pharmaceutical conferences, hosted client meetings, and visited clients in an attempt to gain new business opportunities or expand on existing business partnerships. -
Director Of Sales And Client SuccessPristine Estate Professionals, Inc. Nov 2016 - Feb 2018Providing professional estate organization and restoration throughout California for over 23 years. Pristine Estate Professionals handles everything from asset distribution and hazardous waste disposal to full power cleaning and preparation for sale. Our focus is on adding value to the estate while never compromising attention to detail and efficiency.★ Building network of Banks, Attorneys, and other Estate Planning Professionals via Relationship Marketing emphasizing on customer retention and satisfaction rather than mere sales transactions.★ Developing strategic partnerships with auction houses, real estate professionals, and charities to create long-term win-win outcomes for all parties involved.
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Client Success Manager (Usa) | Sales Manager (Ca, Tx, Ut, Co, Or) / General Manager Mt)Vacasa Aug 2014 - Oct 2016Portland, Or, UsVacasa is an Online vacation property management service offering owners turn-key service for vacation home rental marketing, booking and full-service management for homes in the most desirable U.S., Central and South America and European vacation destinations.When you are an entrepreneur and small business owner, you need to be able to wear a lot of different hats. That challenge is what inspired me to stay on with Vacasa in a multi-functional leadership role after I had choreographed the sale of my own company to Vacasa in 2014.By leveraging management and marketing support system technologies my team and I were able to secure clients the highest financial returns and offer guests flawless vacations by offering exceptional customer service. As Client Success Manager (USA), I was accountable for client retention of all 3700 vacation rental homeowners. I developed company-wide standard operating procedures for managing client success by leveraging Vacasa SaaS technology and management techniques specifically designed to meet customer expectations and constantly add value thus minimizing customer attrition rates. I also created and sifted through data to determine underlying bottlenecks and recommended strategies to solve those challenges.While serving as Sales Manager, I provided sales leadership across five states and also functioned as General Manager of the company’s Montana operations. Some notable contributions to date have included: ★ Collaborating with legal counsel to setup the Montana legal business entity.★ Helping close acquisitions in Texas and Washington to add to an inventory of over 3700 properties under current management.★ Delivering 100% client contact and conversion rates during company acquisition. All contracts were increased from 30% to 35% commission rate. -
Co-FounderAaa Housekeeping Llc May 2009 - Jul 2015At the time AAA Housekeeping was the largest residential, commercial and construction cleaning company in Park City with more than 500 clients.As Partner and Owner, I played a pivotal role in establishing a footprint of brand excellence while driving continuing growth in profitability and customer satisfaction. Some key contributions included:★ Purchasing the firm in 2009, driving 500% growth and delivering $800K in the final year of business through the establishment of brand integrity, service excellence and communicative partnerships.★ Improving team performance and workforce scheduling and deployment by employing GPS tracking and mapping to monitor and schedule teams and streamline day-to-day operations for 33 staff during peak season and 11 year-round staff. -
FounderPark City Resort Properties, Inc. (Acquired By Vacasa In 2014) Oct 2005 - Aug 2014Park City Resort Properties was a full-service vacation property management company offering a diverse mix of vacation homes primarily focused on ski seasons and offering a-la-carté services to owners not wishing to rent their vacation homes. The company was acquired by Vacasa in 2014.In 2005, I took a dramatic departure from a career as a Software Engineer to establish Park City Resort Properties as a full-service property management and short term vacation rental firm. By developing and leading a high-performance organization and teaming with its professionals, we quickly built a trusted brand that effectively met a growing demand for privately-owned, single-family vacation home rentals in Park City. ★ Along the way my team and I orchestrated 800% portfolio growth in 9 years with consistent year-over-year revenue increases, even during recessionary years, to deliver $1M revenue in each of the final two years of business.
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Software ConsultantKforce Dec 2003 - Mar 2007Tampa, Fl, UsKforce is a professional staffing services firm that provides flexible and direct hire staffing professionals and engages over 23,000 highly skilled professionals annually with more than 4,000 customers.I joined Kforce in 1998 and served in roles that included Consultant – Information Services (1998-1999), Software Consultant- Information Services and Human Resources (1999-2000), Senior Software Developer - Information Services, Human Resources and Payroll (2000-2003) and Corporate Systems Consultant - Information Services (2003-2007).During this time, I developed skills in consulting, client relationship management and technology development and deployment that enabled me to later develop and run two highly successful businesses that leveraged the latest advances in technology to effectively develop highly efficient organizations and processes and meet customer needs.
Rich Sippos Skills
Rich Sippos Education Details
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University Of PittsburghInformation Science
Frequently Asked Questions about Rich Sippos
What company does Rich Sippos work for?
Rich Sippos works for Extenteam
What is Rich Sippos's role at the current company?
Rich Sippos's current role is Sales Leader | Vacation Rental Executive | USA Hockey Official.
What is Rich Sippos's email address?
Rich Sippos's email address is ri****@****key.com
What is Rich Sippos's direct phone number?
Rich Sippos's direct phone number is +140656*****
What schools did Rich Sippos attend?
Rich Sippos attended University Of Pittsburgh.
What are some of Rich Sippos's interests?
Rich Sippos has interest in Volleyball, Ice Hockey, Mountaineering, Skiing.
What skills is Rich Sippos known for?
Rich Sippos has skills like Customer Service, Business Intelligence, Agile Methodologies, Management, Sdlc, Sql, Databases, Project Management, Web Services, Mysql, Strategic Planning, Business Analysis.
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