Rich S. Email & Phone Number

With nearly 20 years of experience in managing projects in the travel & retail sectors, I have developed a strong expertise in driving operational efficiency and delivering successful projects.Currently serving as a Senior Technology Analyst at easyJet, I am responsible for designing and configuring systems that support Crew Training, Tracking & Compliance. I provide third-line application support for complex issues, ensuring seamless operations with key systems such as AIMS, Evoke EFOS, and HATS.Prior to my time at easyJet, I worked at Tesco as an IT Project Manager for Clubcard. I successfully led projects related to customer-facing solutions, such as quarterly e-Statements and online account servicing, benefiting millions of customers. Additionally, I managed offshore development teams, resulting in cost savings of £26 million per year through improved product briefing and sourcing.During my time at Tata Consultancy Services and Marks and Spencer, I held various roles as a Functional Consultant, Business Systems Analyst, and Project Management Office Analyst. These experiences equipped me with a deep understanding of business processes and the ability to gather requirements, analyse data, and drive successful transformations.I am a results-oriented professional who thrives in dynamic environments, consistently delivering projects on time and within budget. With my strategic mindset, strong leadership capabilities, and collaborative approach, I excel at building cross-functional relationships and inspiring teams to achieve their best.As I continue to seek new opportunities, I am driven by a passion for leveraging technology to optimise operations, enhance customer experiences, and drive business growth.

Listed skills include Sharepoint, Stakeholder Management, Project Planning, Requirements Gathering, and 23 others.

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  It Project Manager

  Easyjet

  Cardiff, Gb