• Transformed organization of office work to enable all employees to work in mutually supporting environments• Achieved improved level of management and operational decision making through enhanced reporting and report design.• Established monitoring of accounts receivables reducing days outstanding by 30%• Designed and implemented schedule of needed repairs to all vehicles based on need, cost and finances available.• Generated cost savings through reconciliation of information as to vehicles owned, financing status, insurance coverage, registration and permit status and review of contracts and terms for all leased equipment.

· RFP/RFI responses. · Pricing of customized recognition programs. Maintain extensive database of price files, monitor program pricing updates. · Create recognition program proposals for prospective customers designed to satisfy extensive requirements of each customer's recognition program. · Develop a full range of elegant representation/support materials. · Support sales staff of 40. · Implement, execute, and monitor ISO 9001 certified quality management system procedures. · Recognition Program Logistics. Achievements: · Restructured dysfunctional department; · Achieved 400% increase in business with no increase in cost; · Reduced error rate by 85%

· Oversaw all aspects of sales and direct marketing for clients such as AT&T, Sprint, Metrocall, SkyTel, CardService International, AMEX, Visa, Discover, Texaco, etc; · Developed, implemented and maintained a territory management plan; · Maintained integrity of client representation; · Promoted new managers into branch offices nationwide, closely administered and coordinated their work when necessary; · Organized and ran motivational meetings;

• Special operations assignments• Managed branch offices located in Jamestown, NY and Port Chester, NY;• Supervised 350 people at a break bulk facility as Operations Manager in Allentown, PA;• Account acquisition and Sales.

· Assistant to VP of Operation for new terminal openings and special projects; · Managed branch office located; · Supervised Inbound and Outbound operations; · City and road dispatch; · Account acquisition and sales.