Managing Director Of Sales And Marketing
Current
Jan 2024 - Present
AeroLeads people directory · profile
Richard Tan Email & Phone Number
Managing Director of Sales and Marketing
at
RFNOW
1 work email found
@rogers.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director of Sales and Marketing
Location
Greater Toronto Area, Canada
Who is Richard Tan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Richard Tan is listed as Managing Director of Sales and Marketing at RFNOW, based in Greater Toronto Area, Canada. AeroLeads shows a work email signal at rogers.com and a matched LinkedIn profile for Richard Tan.
Richard Tan previously worked as Director, Digital Strategy & Customer Experience at Bell and Director, Mobility Loyalty at Bell. Richard Tan holds Mba from Schulich School Of Business - York University.
Company email context
Email format at RFNOW
This section adds company-level context without repeating Richard Tan's masked contact details.
rtan@rogers.com
76% confidence
AeroLeads found 1 current-domain work email signal for Richard Tan. Compare company email patterns before reaching out.
Profile bio
About Richard Tan
I am a senior leader with extensive experience driving change across the organization, implementing large scale projects and consistently driving results. My strengths are in strategic planning, digital transformation, customer experience, loyalty, lifecycle marketing and Executive stakeholder management. My field of experience is diverse across sales, forecasting, P&L accountability, campaign strategy, marketing planning and project management. I am known as a resilient, collaborative change agent and problem solver who attracts and leads high performing teams.• Delivered $28M of digital transformation projects in last 3 years to improve digital sales and service • Generated +$50M revenue increase through online sales channel to existing base • Led Consumer loyalty strategy and execution for 2 major Canadian wireless carriers • Launched +$30M of foundational projects across sales, loyalty and customer experience, including sales call centre, offer recommendation engine, customer segmentation strategy and predictive models• Transformed Credit and Collections strategy, achieving best-in-industry results in North America • Managed budgets up to $150M, improving EBITDA and OPEX efficiencyCompetencies:Digital - Digital transformation, customer experience, web and app UX, flow ownership, online sales, project deliveryStrategy - Digital strategy, business strategy, Executive reporting and presentations, dashboards, benchmarkingCustomer Experience and Loyalty - Customer segmentation, offer strategy, pricing, campaign, churn reporting, competitive analysis, call centre agent communication, business process improvementMarketing and Sales- Digital billboards, cross-sell, upsell, pricing Financial - Forecasting, P&L, budgeting, business cases, variance analysisRisk Management - Credit adjudication, collections policies, recoveries, fraud
Listed skills include Strategy, Customer Experience, Vendor Management, Telecommunications, and 17 others.
Current workplace
Richard Tan's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Richard Tan work experience
A career timeline built from the work history available for this profile.
Director, Digital Strategy & Customer Experience
3 year digital transformation program, funding approvals, Executive stakeholder management and delivery of large scale initiatives Digital adoption of account management for Wireless segment and delivery of new online capabilities Online sales Personalized banners on App and Web to increase online sales and service transactions Weekly Executive reporting, strategic planning, data analytics, budget approvals, business cases, competitive analysis
Mar 2020 - May 2023
Director, Mobility Loyalty
Customer loyalty strategy and execution for wireless subscriber base Customer segmentation, campaign strategy and execution, quarterly marketing planning, trigger-based campaigns, customer surveys, A/B testing, reporting & forecasting, competitive monitoring Pricing strategies for existing customers Agent adjustment policy and budget management Strategic planning
Nov 2015 - Mar 2020
Director, Risk Management
Credit deposit strategy for acquisition, fraud prevention and collections strategy across Residential and Mobility services Manage Bad debt and non pay churn volumes Approval and delivery of Credit and Collections capital roadmap
Jan 2012 - Oct 2015
Director, Product Management, Sears Home Services
P&L responsibility for Heating, Ventilation and Air Conditioning portfolio Product Management Lead Generation Cost Management Vendor Management
Jan 2011 - Jul 2011
Director, Loyalty, Churn Insight & Pricing
Loyalty strategy, customer experience management and strategic planning Churn forecasting, reporting and analysis Development/execution of churn reduction programs via channel and call centre Direct-to-consumer targeted marketing campaigns via direct mail, email and call centre Management of creative agencies Implementation of strategic projects
Mar 2006 - Dec 2010
Manager, Hardware Programs
Development of new capabilities: outbound sales team focused on upsell, and direct fulfillment ordering system to encourage renewals online and via call centre Handset client experience and loyalty strategy Campaign execution
Nov 2003 - Mar 2006
Senior Consultant
Strategic consulting within the telecommunications, pharmaceutical and energy sectors Market research, market sizing, business case analysis, process gap identification, competitive analysis, customer research and facilitation of planning sessions
Sep 2000 - Nov 2003
3 education records
Richard Tan education
Mba
Schulich School Of Business - York University
Mba
Northwestern University - Kellogg School Of Management
Hba, Business Administration
Ivey Business School At Western University
FAQ
Frequently asked questions about Richard Tan
Quick answers generated from the profile data available on this page.
What company does Richard Tan work for?
Richard Tan works for RFNOW.
What is Richard Tan's role at RFNOW?
Richard Tan is listed as Managing Director of Sales and Marketing at RFNOW.
What is Richard Tan's email address?
AeroLeads has found 1 work email signal at @rogers.com for Richard Tan at RFNOW.
Where is Richard Tan based?
Richard Tan is based in Greater Toronto Area, Canada while working with RFNOW.
What companies has Richard Tan worked for?
Richard Tan has worked for Rfnow, Bell, Sears Canada, Telus, and Cap Gemini.
How can I contact Richard Tan?
You can use AeroLeads to view verified contact signals for Richard Tan at RFNOW, including work email, phone, and LinkedIn data when available.
What schools did Richard Tan attend?
Richard Tan holds Mba from Schulich School Of Business - York University.
What skills is Richard Tan known for?
Richard Tan is listed with skills including Strategy, Customer Experience, Vendor Management, Telecommunications, Strategic Planning, Cross Functional Team Leadership, Program Management, and Product Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial