Richard Whaley Email & Phone Number

Leeds, United Kingdom

Arbor helps schools & MATs transform the way they work to save teachers time and improve student outcomes. We do this by providing benchmarking analytics to identify areas of over and underperformance, and a Management Information System for schools and groups to help provide real-time data analysis and automate repetitive tasks. Now working with 10,000.

Oxford, United Kingdom

• Managed a portfolio of over 50 accounts, as part of the award-winning service provided by this industry-leading Email Service Provider.
• Top performing Account Manager in 2018/19, achieving the best sales figures of the 12-strong team
• Achieved 120% of sales target for 2017/18 financial year.
• Generated additional revenue for the business by upselling features, licenses and projects, as well as encouraging wider adoption of the platform and larger consumption.
• Worked closely… Show more
• Worked closely with national and international clients in order to provide them with strategic support and drive towards achieving their goals and, ultimately, achieve customer success.

Newcastle Upon Tyne, United Kingdom

• Rewarded with a promotion after two years with the company and given more responsibility thereafter, on top of maintaining the same duties.
• Providing support and training when a new member of staff was added to the team, passing on my expertise and best practice to ease integration.
• Completed a management course on top of my role to complement the additional responsibility.
• Developing new initiatives to help meet marketing objectives and maintain the centre’s position at the… Show more
• Developing new initiatives to help meet marketing objectives and maintain the centre’s position at the forefront of the industry and within the intu portfolio.
• Devising the social media strategy, combining national and local campaigns with always-on messages to provide the business with engaging and consistent content on all channels.

Newcastle Upon Tyne, United Kingdom

• Supporting the planning, delivery and evaluation of events, promotions and service initiatives, to promote the brand and drive footfall and dwell time, in line with the overall marketing strategy and objectives.
• Driving traffic and increasing dwell time on the centre’s website through original, creative, SEO-friendly content, complementing accurate and up-to-date information.
• Utilize the centre’s email database, promoting centre news and events with Salesforce’s Exact Target CRM… Show more
• Utilize the centre’s email database, promoting centre news and events with Salesforce’s Exact Target CRM tool.
• Implementing the social media strategy with engaging content to ensure growth and interaction on core channels, such as Facebook, Twitter and Instagram.
• Communicating with stakeholders such as retailers to resolve problems as well as to promote their brand.

Ba (Hons), Business With Marketing

Activities and Societies: Member of the university tennis team

Institute Of Leadership And Management, Level 3, Leadership And Management

Optional course attended whilst working at for intu Properties plc.