Rich Williams Email & Phone Number
@activecampaign.com
LinkedIn matched
Who is Rich Williams? Overview
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Rich Williams is listed as Support Team Lead at Integrate at Integrate, a company with 51 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at activecampaign.com and a matched LinkedIn profile for Rich Williams.
Rich Williams previously worked as Customer Support Team Lead at Integrate and Onboarding Manager II at Zoominfo. Rich Williams holds Bachelor'S Degree, Public Relations & Advertising from Depaul University.
Email format at Integrate
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AeroLeads found 1 current-domain work email signal for Rich Williams. Compare company email patterns before reaching out.
About Rich Williams
Rich Williams is a Support Team Lead at Integrate at Integrate. Colleagues describe him as "Rich is one of the most positive, enthusiastic colleagues I've ever worked with. It's little surprise he transitioned to our success team as his willingness to go the extra mile for our customers ensures that they get the most out of their ActiveCampaign account/experience and finish their interaction with Rich with a smile :)"
Rich Williams's current company
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Rich Williams work experience
A career timeline built from the work history available for this profile.
Onboarding Manager Ii
Technical Account Manager
Senior Client Support
-Proactively managed a book of ~120 of the organizations highest revenue and most strategic clients-Provided white glove level service via phone, email, chat, screen sharing-Helped onboard, configure, and test API integrations with our services-Worked closely with sales, success, and engineering to drive beneficial resolutions-Achieved over 90% QA score on.
Tier 2 Technical Support Specialist
-Utilized SQL queries to investigate, solve, and further escalate client reported issues-Utilized logging tools like Kibana and Datadog to gather further information for engineering investigation-Verified expected behaviors or defect behavior of the platform with the engineering teams-Mentored and educated front line Support-Conducted interviews for front.
Customer Success
* Proactively managed 250 accounts worth over 500k in ACV* Ensured clients are engaged in the product* Identified clients' unique goals and developed creative solutions and strategies leveraging the AC platform* Continued to optimize accounts based on best practices in marketing and sales automation* Conducted live demonstrations of our platform with.
Product Specialist
Client Services Representative
Provided a world-class client experience to CRM and investment tracking software customers through friendly, personalized interactions including,- Identified, researched and accurately resolved both highly complex technical and non-technical issues within SLA guidelines. - Analyzed and documented client feedback and feature requests in JIRA, then worked.
B2B Technical Support And Vendor Relations Specialist
Created exceptional client and technical support experiences for customers of event ticket management software and services by maintaining the following duties,- Worked to accurately identify, troubleshoot, and resolve technical and non-technical issues with custom software platform within SLA guidelines as short as 30 minutes.- Acted as an intermediary.
Colleagues at Integrate
Other employees you can reach at integrate.com. View company contacts for 51 employees →
Lauren Bahng
Colleague at Integrate
Las Vegas, Nevada, United States, United States
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JG
Joe Gonzales
Colleague at Integrate
Scottsdale, Arizona, United States, United States
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AH
Andrew Heide
Colleague at Integrate
Bend, Oregon, United States, United States
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MO
Mark Ostrander
Colleague at Integrate
Greater Boston, United States, United States
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SP
Sathi Patranabish
Colleague at Integrate
Chennai, Tamil Nadu, India, India
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AK
Arun Kumar
Colleague at Integrate
Chennai, Tamil Nadu, India, India
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SS
Sruthi Sridhar
Colleague at Integrate
Chennai, Tamil Nadu, India, India
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AV
Arun Vasudevan
Colleague at Integrate
Chennai, Tamil Nadu, India, India
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AS
Ashish S
Colleague at Integrate
Bengaluru, Karnataka, India, India
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JR
Joseph Raffa
Colleague at Integrate
Worcester, Massachusetts, United States, United States
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Rich Williams education
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Depaul University
Frequently asked questions about Rich Williams
Quick answers generated from the profile data available on this page.
What company does Rich Williams work for?
Rich Williams works for Integrate.
What is Rich Williams's role at Integrate?
Rich Williams is listed as Support Team Lead at Integrate at Integrate.
What is Rich Williams's email address?
AeroLeads has found 1 work email signal at @activecampaign.com for Rich Williams at Integrate.
Where is Rich Williams based?
Rich Williams is based in Portland, Oregon, United States while working with Integrate.
What companies has Rich Williams worked for?
Rich Williams has worked for Integrate, Zoominfo, Planhat, Weedmaps, and Activecampaign.
Who are Rich Williams's colleagues at Integrate?
Rich Williams's colleagues at Integrate include Lauren Bahng, Joe Gonzales, Andrew Heide, Mark Ostrander, and Sathi Patranabish.
How can I contact Rich Williams?
You can use AeroLeads to view verified contact signals for Rich Williams at Integrate, including work email, phone, and LinkedIn data when available.
What schools did Rich Williams attend?
Rich Williams holds Bachelor'S Degree, Public Relations & Advertising from Depaul University.
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