Rich Woodward Email and Phone Number

establishing effective IT operations in fast growing businesses. building IT infrastructure, both hosted and onsite, hybrid solutions. meeting end user needs and business process demands.Current interests and projects = - Okta, identity mgmt and SSO for SaaS apps and services - Okta is awesome - practical Ubuntu use in the work place - bash, pshell, chef, automated provisioning for state management of user devices (mac, pc, mobile) - SIP protocol usage in legacy and hosted telecomm solutions - user productivity empowerment thru -- workflow mapping, judicious comms (Slack etc) - user awareness 'spot seminars', and device independence

e-commerce - web+IOS end-to-end solution for Home Improvement Professional/Contractor trade (start-up)- Managed migration of SasS platform into AWS, scalable, Chef based automated deployment environment, from Dev local servers. Enforce Dev processes to meet DevOps cross-environment reqs.- Define processes for back-end management, client site deployment. Managed multi-tenant customer instances.- Develop scalable, out-sourceable customer implementation process.- Develop financial models for COGs, projected revenues, unit sales profitability.

e-commerce - Luxury fashion and art consignmentManager Infrastructure and Operations - 240 staff/census (internal and e-commerce platform) (August 2013 - April 2014 employee)- Hands-on IT infrastructure management. Design, spec, vendor mgmt, stack, configure, monitor network and business process systems. Manage directly 2 corp office relocations, 3 branch offices, fulfillment centers.- Managed 7 staff reports, DevOps e-commerce engineers, network and systems admins, end-user device tech, outsourced techs for remote locations. New hire recruitment, evaluation, hire on-boarding, training, and on-going objectives staff management.- Responsible for full time (24-7-365) operations of business systems which support eCommerce platform, networks (hard and wireless), inter-site connectivity and data asset (image repository) management.- Manage process and staff for AWS e-commerce platform. Fully automated, Chef scripted, auto-scaling, mid-day zero-downtime deployments of 8-12 frontend 4-6 backend 2 monitoring resource pool.Contractor (June 2012 - July 2013) - Plan and implement all internal support services, inter-site connectivity, physical site move-in projects for 6 separate office/operations locations.- Spec, plan, implement 1st bank of on-site storage servers. Implement Windows Active Directory, network architecture, security schema.- Design and deploy inter-site (NYC-SFO) data asset management via Windows DFS volume replication (12gb/day) 310 days per year.- Plan and execute seamless physical office site expansions/relocations into 5 new ops centers (ICB expansion, 12k sqft office/warehouse, Oakdale 40k sqft fulfillment center, NYC 18k sqft fulfillment and office suite, LA offices).

industry leader in SaaS procurement platforms and services (acquired by Ariba)- Sold SAAS procurements platform and services to executives and financial/procurements officers in global 2000 companies. - Closed pilot program with Kodak Corporation.- Developed innovative sales “Product Pull-Apart” process, used in Kodak and Western Digital sales campaigns.

private equity investment fund targeting tech and life sciences sectors- Designed and implemented corporate business systems for private equity investment fund.- Analyzed target companies in technology sectors for business model viability and investment potential.- Administered 20-user NT Server 4.0, MS Exchange Server 5.0, MS Proxy Server, Bloomberg financial reporting, ACT prospects and investor databases, remote worker connectivity.

healthcare IT management consulting, contract programming- Achieved sales constituting 25% of annual corporate revenue.- Negotiated and closed $470,000 data warehousing contract with Sutter Health Corporation.- Developed business and sales relationships with CIO/CTO/CEOs of major healthcare organizations.- Successfully developed and launched healthcare data-warehousing product. Offering included data warehousing architecture, business reporting, and decision support metrics.

healthcare information systems, supporting integrated healthcare networks, hospitals, clinics, and physician groups nationwide (acquired by GE Healthcare)Technical Consultant- Managed complex medical data conversions of financial transaction records and patient/member demographics.- Performed cost/benefit analysis of PC productivity vs. additional staff for programming and technical resources.- Developed and delivered technical training sessions on PC productivity standards and network connectivity.Implementation Consultant- Managed installation of medical information systems in multi-vendor environment.- Conducted project planning sessions, account management, and product demonstrations.- Developed, presented on-site system manager training sessions and supporting user documentation.- Directed 20-person client task group during application installation, training, and activation phase.