Richard Easter Email & Phone Number

London, England, United Kingdom

London City Airport

Responsible for leading and motivating a team on the day, ensuring all safety and service standards are met, so that our customers receive a premium experience delivered by enthusiastic and engaged colleagues. Providing additional support to BA CityFlyer IFCE Management team, mentoring and coaching crew.1. Responsible for embedding a culture that always.

London City Airport

Working as a Main Crew member for BA CityFlyer, providing exceptional customer service to ensure that a quality service is provided on board, and the highest standards of safety are maintained for passengers and fellow crew members.1. Ensure the safety and comfort of customers and colleagues and the carrying out of on-board security procedures, including.

London City Airport

As a Customer Service Coordinator for both BA CityFlyer and British Airways Club World London City, I had the opportunity to focus on delivering outstanding customer services. Understanding the needs of customers and delivering to the brand and service guideline. Providing personalised services and ensure different services touch point are operational and.

London City Airport

Represented for SWISS International Air Lines in customers handling, ensuring customers/passengers are co-ordinated throughout their journey within London City Airport. Offering excellent customer services to suit SWISS products and creating a welcoming experience to ensure all objectives are achieved to the highest possible standard.

Ealing

Connecting with visitors and ensuring that their questions are answered to an academic and professional level.

Bachelor Of Arts (Ba), Airline And Airport Management

Btec, Aviation Operations

Activities and Societies: Student Ambassador, Class Representative.

Gcse, English, Mathematics, Science, Information Communication Technology, System & Control, Geography.