Executive advisor for niche cold-chain perishable products TMS startup company. Consulting on matters of corporate strategy, operational effectiveness, value proposition refinement, product positioning in the market, technology architecture analysis, revenue model definitions, partnerships, and growth outcomes.- Advised implementation of new operational model, outsourced development.- Technology architecture assessment and guidance on transitioning into a growth sustainable architecture.- Creating a strategic plan to obtain external investment to exit stealth mode and enter growth phase.

- Technical lead: design post conversion data validation ETL project: lead full SDLC – proactively managed development, implementation, risk and project resources. Configuration development of new SaaS product based in Groovy language. Creation of deployment processes and implementation of best practices.- Professional Services: produce project status reports, resolve day-to-day issues, coordinate releases, help establish client PMO, process assessment, change management, direct coordination of deployment involving client and third party vendors, build credibility, establish rapport, ensure reference-ability and maintain communication with stakeholders at multiple levels. Maintain/align program scope with strategic business objectives, make recommendations to enhance efficiency. - Team management: define goals (team/individual); coach, train, mentor and lead delivery resources. Achievements (Major Accomplishments):- Lead Financial Aid Servicing project within 2 weeks of start – lead full SDLC including creation of best practices, implementation, and develop/design new features. - Promoted to lead professional service engagement for major client at 7 months. Activities include: issue triage/resolution, project planning, client management at multiple levels (including C-level executives), initiate/design projects; develop business protocols/best practices and lead initiatives for the professional delivery team.- Lead pre-sales activities including (client/risk assessment, scope/requirement refinement, client buy-in, project/resource planning, product demo (data conversion/integration/configuration)) from the delivery perspective.

- Lead software development cycle for client customizations. - Create detail design documents, estimate delivery timelines, coordinate build deliveries with internal teams (developers/QA/R&D) to meet deadlines, analyze customer business processes and evolving needs of the business client to incorporate product and offer viable solutions. - Responsible for engaging customers for future Professional Services development work when aligned with client goals. - Deliver training presentations and demonstrations for customizations and OOTB features to audiences that range from administrators, SMEs, PMs, infrastructure support and end users of the product.Achievements (Major Accomplishments): - Project/Technical lead for one of the most customized clients (SCE). Successful transition to ClickSoftware World Wide Support with minimal support calls. Designed custom components for various clients including the newest versions of ClickSoftware products.

- Responsible for the development, implementation, testing and “go-live” support of enterprise resource software utilized to schedule field technicians according to the business needs of the customer. - Proactively approaching the clients to gather business requirements to produce a functional design to lead to the development of custom software and successful rollout of a complete system. - Interfaced with CRM systems (SAP/legacy software) to integrate a total solution for the client while working cross functionality with various technical teams (global, local, to third parties consultants) to ensure the goals of the client are met. - Responsible for packaging builds, successful testing and supporting client system tests (expected results, test scripts/conditions, new functionality, and defect fix resolutions).Achievements (Major Accomplishments): - Started directly on client-site while receiving training having to balance the learning of the product suite, understanding of the client needs and building of customer relationship. Given Build Master responsibilities in 2.5 months.

- Gather business requirements from client teams to develop/design reports customized to the customer’s needs. - Analyze changing customer data to offer pertinent reports that help the client better understand their business needs. - Provide estimates on delivery times and meet tight deadlines balancing multiple projects. - Interview and supervise temps/interns. - Large dataset automation/verification using Excel, SQL, DTS, OLAP cubes, define scope and specifications, produce technical designs, coordinate testing and produce test scripts. Achievements (Major Accomplishments): - Developed, designed and implemented the first .NET version of CAMS system (core internal system).

- Valuate security price movements and analyze impacts to portfolios, manage adhoc issues in highly time pressured environment. - Leveraged technical background to improve data integrity/procedural controls to minimize operational risk - saving time. - Improved reporting functions via programming Visual Basic macros. - Utilized internal database queries (PDW/OLAP), Access and SQL to enhance data analysis.

- Conduct code verification, data reconstruction and QA test remote controls to ensure proper functionality.- Data manipulation and data mining of large data sets. - Introduced automation to old procedures to increase efficiency leading to 66% savings in effort and time.