Rick A. Reyes Email & Phone Number

San Diego County, California, United States

Manages Club Sycuan activities and provide support to all team members on assigned shift while ensuring the casino brand is represented effectively.Builds positive guest experience by maintaining high visibility on the casino floor.Initiating contact with casino guests as needed.

San Pablo City, Laguna, Philippines

• Located in San Pablo City, Laguna, Philippines, SPC Medical Center is a 135-bed, ISO-certified, Level II medical center that boasts of its critical care facilities and services. It is manned by healthcare professionals.
• Developed and improved the frontline outpatient customer service which increased the customer satisfaction rating by 25%.
• Designed and created new services and checkup packages.
• Provided critical insight to anticipate, identify, and solve issues.
• Refined campaign strategies and outlined KPIs and success metrics.
• Increased the outpatient volume by 20% through the introduction of industrial clinic services.

• Freelance consulting, analytic services, and marketing management for confidential companies across more than a dozen industries. Projects include:o Media Agency of Record pitch. Part of the team that worked and.

Makati City, Philippines

• Starcom Worldwide Philippines, Co., Inc. is the merged media operation of Jimenez D'Arcy and Leo Burnett. Starcom is one of the communications company under B/Com3 (now Publicis), which operates in over 90 countries.
• Supervised a team of 7 media planners/buyers; providing strategic leadership and mentoring
• Oversee the preparation of annual media objective and strategy document.
• Oversee the preparation and execution of monthly media plans, seeing to it that the plans consistently meet the objectives while staying within budget and strategy.
• Conduct periodic monthly, quarterly and annual media reviews
• Prepares quarterly media landscape overview for presentation to clients

• Jimenez & Partners started operations in September 1988. From its one million pesos in gross billings in its first year, the agency rose to become one of the top ten agencies in the Philippines. In 1990, it entered.
• Prepared and oversee the execution marketing communications plans for brands.
• Initiate the conceptualization of advertising materials with Creative Dept.
• Oversaw the production of all advertising materials.
• Initiate the preparation of media plans and oversee the media implementation to ensure that objectives and strategies are achieved, including approved adspend.
• Increased the ad spend of brands managed by at least 25% year-on-year.