Rick Amancio Email & Phone Number

Burlington, Massachusetts, United States

• Modernized CI/CD on Jenkins Server by implementing job consolidation and build step containerization, leading to a staggering 90% job reduction and reducing transient build failure rates to less than 1%, thereby.
• Deployed NestJS-based endpoints in a microservice architecture using AWS ECS and Lambda services, bolstering the service's scalability and extensibility and enhancing our capacity for future growth.
• Contributed to a collaborative development effort focusing on robust.NET Core-based cloud microservices, significantly enhancing the functionality of the Norton Privacy Monitor software suite.
• Architected and implemented Python-based tooling to expedite the development of a robust DynamoDB-powered backend solution, improving system reliability and performance.
• Crafted and maintained Infrastructure as Code documents using Terraform, AWS CloudFormation, and AWS CDK, ensuring seamless, efficient, and error-free infrastructure deployment.
• Diligently managed AWS WAF and ALB rules across all development and production environments related to the Norton Privacy Monitor service, ensuring security and compliance.

Cambridge, MA

• Co-designed and implemented scalable end-to-end CI/CD pipelines with a robust ecosystem of AWS Lambda functions which integrated on-premise Bitbucket source control with AWS CodePipeline and greatly improving.
• Implemented an automatic compute throttling function on AWS build instances following build failure, significantly reducing compute costs while retaining fast build capability.
• Collaborated with a team to transition a monolithic appliance-based software suite to cloud-based microservices, gaining significant experience in cloud computing and DevOps methodologies.
• Oversaw reverse engineering of a legacy build system which allowed the integration and testing of new services by orchestrating the build and packaging of over a dozen Docker containers into an.iso image.

Waltham, MA

• Championed automation initiatives within the Norton Product suite, sparking significant decreases in manual testing efforts and bolstering testing accuracy for streamlined operations.
• As the QA Team Lead for the Scrum Team, I directed comprehensive test planning across diverse product areas, handling several hundred test cases with meticulous attention to detail and efficiency.
• Pioneered the development of proprietary Python libraries, transforming automated testing procedures and dramatically reducing boilerplate code in test scripts for more focused, efficient coding practices.
• Partnered with the Lead UI Developer to drive a series of user-centric improvements, resulting in a more intuitive and enjoyable customer experience.

Waltham, MA

• Fostered cross-continental collaboration with QA and Developer teams based in California and Chennai, India. Orchestrated the development and rigorous testing of innovative features such as Reputation Scanning.
• Leveraged leadership skills as the lead of a highly proficient QA analyst team, driving product quality and performance enhancement across the Norton product line.

Waltham, MA

• Spearheaded comprehensive quality assurance for the Norton Online Backup component, a key facet of the Norton 360 Software Suite, significantly enhancing product reliability and user satisfaction.
• Collaborated closely with software developers in identifying, tracking, and resolving defects uncovered during testing, bolstering software performance and stability.