Director, Engineering And Operations
Herndon, Virginia, Us
Wireless Matrix offered mobile and fixed site products and services for satellite, 2G/3G cellular, multimode (satellite and cellular), and specialty cellular networks. Wireless Matrix products were used by enterprise customers in service, delivery, monitoring, energy, and rail markets for anytime, anywhere delivery of mission critical communications. Led software development, network engineering, quality assurance, technical operations, technical support, and corporate IT. Interfaced with the executive team to create service and product roadmaps, define operational procedures, and implement engineering work programs. Responsible for overall system availability of communications services and management of a 24 x 7 x 365 network operations center and related infrastructure: servers, networking, and telecommunications. Launched business support SaaS platform for device configuration management, device location query, network management, and network usage monitoring. Launched low cost cellular devices for automatic vehicle location (AVL) reporting.