Rick Barragan Email & Phone Number

Huntington Beach, Ca

Responsible for the reporting, monitoring, and administration of workers’ compensation claims throughout the United States, monitor, maintain contact with injured workers, workers compensation TPA and medical clinics, Monitor TPA’s activity in each claim to ensure action plans are in place, that action plans are followed, and proper reserving of claims, Assisted the HR department with reporting injuries; provide certificates of insurance, and general safety information. demonstrate excellent communication skills with staff, managers, and clients, explore modified work for injured workers, attended worker’s comp file reviews, responsible for all incoming subpoenas for Quiksilver, responsible for background checks through HireRight for all employees who drove company cars for Quiksilver throughout the United States, ergonomic evaluations for all employees, responsible for all safety aspects for the Distribution Center such as employee safety training, emergency response training in case of fire, earthquake, etc. Etc., safety patrol program, obtain permits through the County of Riverside for Quiksilver’s Quartly sample sales, investigate all safety incidents, opening and filing incoming mail

Orange County, California Area

Monitor medical only files, Initial 3 point contact, Work closely with the high profile accounts such Chuck E Cheese, Cisco Systems, Cost Plus World Market, Tandem Staffing, Cedar Hill and many other more to make the life of the claims file runs smoothly from beginning to closure, Reserve files accordingly to medical treatment rendered, Diary file to monitor status of injured worker, Keep employers/accounts updated on status of files, Maintain contact with the injured workers to find out their current condition/health, Schedule medical appointments, Review and process requests for X-Rays, MRI, EMGS, Physical Therapy request thru our Utilization Review Department for approval and to find out if request is medically necessary, use Mapquest to determine mileage then compensate employee for travel, Excellent Customer service skills, Excellent communication skills, Handled the Spanish speaking phone calls from Spanish speaking injured workers

Orange County, California Area

Work closely with claims technical staff to ensure that the work flows smoothly within the unit, Excellent Customer service skills, Excellent communication skills, Handled CIGA Files for Fremont Ins., Contact medical providers to obtain the medical status of the injured worker on Temporary Disability, Diary file to monitor status of injured worker, Issue temporary indemnity checks, Mileage reimbursement requests, Schedule medical appointments – confirm directions, location, time, fees for parking, use Mapquest to determine mileage then compensate employee for travel, Notify adjuster if reserves appear too low, Complete Index inquiries assigned by adjuster, Handled lien objections, Calculate wage statements, Process medical, Interpreting, Legal, Awards, Stips & C&R’s for payment, Handled the Spanish speaking phone calls, Index incoming mail, File drop mail, General PC skills