Rick Bennett Email & Phone Number

Bradenton, Florida, United States

Bealls, Inc is a privately held one hundred plus year old company with over 500 retail outlets across the southern and eastern United States. With headquarters in Bradenton, Florida the company has annual sales over one billion dollars and employs over 10,000.

Tampa, Florida, United States

• Associate Technology OperationsMember of team that is part of a Global Identity and Access Management area. My team specifically works to ensure that access removal requests are accurately completed within Service.
• Analyze and write SQL data mining queries based on management requirements. The SQL queries are then run against an Oracle database to extract data into Excel, which then is used to create graphs and pivot tables for.
• Coordinate efforts with another internal team to set up a process to close access removal request tickets via an automated process, thus saving the manual effort of several employees.
• Write Business Requirement Documents (BRDs) that are used by developers to create new or enhanced QlikView dashboards, which are then used by management to review month-to-month trending and volume metrics.
• Coordinate with application owners and support teams to correct issues that have caused automated access removal requests to fail.

• Production Support Lead on Money application team, Responsible for working with application managers, Agents and Customer Service Representatives to resolve issues that they may be having with getting insurance.
• Communicate outages, issues, and abends to management.
• Work with Business users to develop application enhancements
• Coordinate testing of infrastructure changes with testing teams and activity owner
• Write and execute SQL queries and updates against production DB2 tables.
• Updated report jobs to extract data from reports and ftp to server for user to import into server based system.

• EDI team lead responsible for the creation and transmission of EDI invoices, advance ship notices, purchase order acknowledgements and receipt and processing of EDI purchase orders for 4 international subsidiaries and.
• Analyzed timing of data flow to/from Amazon.com to improve order processing time. Suggested and implemented weekend runs to decrease time on weekends by 80%.
• Negotiated revisions to a Barnes & Noble request for carton labeling modifications that allowed install deadline to be met.
• Investigated and resolved a receiving problem that Amazon.com was having with McGraw-Hill shipments. Requested that changes to manual warehouse procedures at McGraw-Hill warehouses be made to ensure complete and.
• Oversaw work of EDI team for changes needed to interface with Oracle 11i ERP system that was being implemented.
• Developed, programmed, and implemented changes and processes needed to create and transmit advance ship notices to international subsidiaries located in Singapore and Australia.

• Responsible for working with and implementation of new brokerage firms thus allowing them to exchange data and Visa transactions with the bank.
• Analyzed requirements for new brokerage firms requesting implementation. Created design documents outlining necessary system and transmission changes.
• Analyzed changes needed to replace out-dated non-supported transmission software with CONNECT:Direct. Successfully coordinated the changes with 8 different brokerage firms requiring the modification of over 200.
• Evaluated and approved project designs submitted by others in the department.
• Received several recognition awards from customer service area for exceptional work and quality pertaining to client implementation.

• Supported a system that produced explanation-of-benefits forms and reimbursement checks.
• Project lead for project that designed and programmed a new dental provider check system.