Saved the company $500k annually-Renegotiation of contracts-Consolidation of software and services-Migration to newer platforms-Removal of uneeded software and servicesNetwork Implementations:-Concur-Netsuite-Docusign-Cybersource -Fraud mitigation and security for CCs-Automation of Helpdesk services via rules and algos-Avaya phone system mgmt-Management of local IT engineers and outsourced development teams-Traveled to Europe for business strategy meetings with development teams-Strategic liaison between business units locally and development overseas

• Multiple datacenter buildouts to support rapid company growth• Management of acquired MRI/CT Phantom Scanning Software used for calibration of imaging devices• Corporate wide:MS Lync Rollout, Symantec Disk encryption, Symantec mobile device management, AD & Cloud email sync, VMWare Site Recovery Manager for Disaster recovery, Automation of VMWare utilization via vCenter Orchestrator (Now vRealize)• Network analyses for purchased MRI facilities• Lead on patient data security team• Owned change control processes for network affecting rollouts and upgrades

• Manage a helpdesk and engineering team of 12• Build out and migration of entire infrastructures including but not limited to:Exchange, SQL, XenApp 6.5 farms, XenDesktop 7.1 farms, Netscaler ADC, Citrix Access Gateways, Citrix UPM, legacy line of business applications, file structures, AD rebuilds, GPO implementations, print servers and application servers• Implementation and monitoring of multiple DR solutions using Double Take Availability• Application packaging and virtualization for security group based deployment• Implementation and configuration of GFI Remote Management as a monitoring and patch management solution• Pre-Sales engineering of IaaS and SaaS solutions based on client needs and budget• Project management and prioritization based on resource availability

• Design and development of virtual environments and disaster recovery solutions for multiple clients• Training of technical staff on new technologies and technical processes• Implementation of trouble ticketing system and procedures• Design and rollout of multiple client network restructuring projects• Implementation and configuration of IT Management software such as Autotask and GFI Remote Management• Tier 3 escalation contracting for multiple Managed Service Providers• Disaster recovery rollout utilizing VMWare Site Recovery Manager for a prominent energy management company• Migration of multiple clients to cloud based Exchange environments

• Management of in-house helpdesk engineer and senior engineer teams• Implementation of a SharePoint based client knowledgebase and file repository• Implementation and configuration of IT Management software such as Kaseya and LabTec• Daily maintenance of entire client networks including Frederick's of Hollywood, Soncell North America and Scottsdale Gun Club• VPN tunnel configurations across many client companies• VCenter management and fault tolerance configurations• Rollouts of new client offices and network infrastructures• Windows patch management across multiple clients• Network and server performance monitoring and fine tuning• In depth network mapping, penetration testing and reporting of client networks for IT and Executive staff• Multiple infrastructure setups and migrations

• Configuration and Maintenance of all IP phones and VOIP PBX• Implementation of domain restructuring at corporate office• Project manager for the creation of a new company department and integration with our current structure• Renegotiated dozens of contracts saving the company over $10k monthly• Migration of entire corporate office to a digital filing system• Creation and maintenance of SSL VPN• Implementation and configuration of network scanning• Liaison between our Bosnian developer team and our corporate office

• Installation, Configuration and Maintenance of all things LAN and WAN for over 20 client companies• Implementation, maintenance and monitoring of network security• Provide technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.• Work with user groups to provide training, resolve questions, assess user needs, and recommend changes.• Develop and recommend strategies for network scalability, security, and enhancements by maximizing functionality of network equipment such as routers, switches, and servers.• Provide training and technical support for users with varying levels of IT knowledge• Disaster recovery preparation and implementation

• Implementation and design of active directory infrastructure. Which included creation of new domain, Exchange server, DHCP server and DNS server.• Job function also includes design, installation, configuration, maintenance, and support of Active Directory 2003 Infrastructure, Server 2003, 2000, Windows XP, 2000, 98.• Manage Enterprise Backup System, Responsible for Lenel Security Database administration, Administration of IIS 6.0 servers, Troubleshoot and diagnose Server, PC, Switch, Printer and Laptop issues.• Manage network consisting of 700 clients and over 25 servers spanning 7 Sites. • Development and maintenance of website.

• Managed enterprise backups and network print servers.• Assisted backbone group in configuring and maintaining HP switches.• Database and software management of financial, human resource, and employee scheduling departments.• Implementation of new Windows XP based transaction registers.• Daily maintenance and support of desktops and programs within the Corporate Office.

• Hardware and Software updates and maintenance. Lot wide upgrade from Windows 2000 to Windows XP.• Configuration and maintenance of handheld Blackberry and Treó Smart Phones.• Inventory control and documentation.• Break/Fix service for 150-200 clients