Rick Bright Email and Phone Number

Instrumentation validation with client training of analyzer for lab integration and LIS interfaceCustomer training in operation, technology, maintenance and troubleshooting of analyzers accquired from BeckmanInstalation and integration of middleware, software/ hardwareSupported 4 product lines hematology (LH and DXH series), slide maker/stainer (LH and DXH series), Remisol middleware, and Cellavision Troubleshoot technical problems for sales, client and service personnel95% Travel providing continual customer and hotline support for end user

Successfully sold 5 Product lines & reagents to clinics, hospitals, labs and offices Coordinated delivery of sales goals with 4 distribution groups (30+ total)Increased Customer base by 19% with yearly total sales reaching YTY Sales increase from 11 to 23% with device sales making 41% of total Overall increase in Reagent Sales by 48% for Hemostasis and 22% in Reagents Pursued add-on business sales to existing immunology and serology customers as new product opportunities were added to available line

Sales support and training on clients on mechanical hemostasis and immunoassay systems.

Delivered 14% and 23% Sales growth year to year on Key ProductsSold hematology and small chemistry systems to hospital and physician labsWorked with more than five distribution groups including Fisher and Cardinal

Growth 15%+ year to year with new products 160% above quota, 5th nationally Trained Veterinarians on utilization of anesthetic gases and injectables

2001 achieved 170% of goal and ranked #1 for Presidents ClubNational HPS of the quarter 2000 Q1 & Q2, 2001 Q1 & Q2

Lived in Singapore providing client, sales and service technical support for Asia-Pacific countriesCD-1200 documentation launch manager (major product or Asian countries)

Provided nationwide installation and training support to Abbott Customers and as a second level troubleshooter for elevated client issues

Worked 40 hours thru the weekend covering chemistry, hematology, hemostasis, microbiology, serology and blood bank

Complete Installation of hardware/software implementation, training, modification of Long Haul and LTL (Less than Truckload) Tracking SystemDeveloped Site-Plans, Contracted Electrical, Finalized Contracts and trained personnel on usage