Confident, driven and with a passion for health and fitness, I have extensive experience managing and training a specialist team to operate within a luxury retail environment for an organisation with over 130 years of heritage. I am an experienced Operations Manager and Qualified Project Manager.Thriving on new challenges, my experience has been honed through years of working both within a team and autonomously, in London and worldwide. I am keen to continue to challenge myself and add value to the organisations I work for. I enjoy building upon my skill set and am always looking to learn. After achieving my Prince2 Practitioner Certificate in Project Management, I was able to apply my new skills and experience to help deliver on exciting projects ensuring continual brand growth. Overseas projects include setting up a personalisation team in Hong Kong, New York and most recently Tokyo. Each location presented individual challenges but was delivered to a high quality within tight time constraints. This role utilised my leadership, communication, teamwork and training skills to overcome multinational obstacles. I successfully set up new international team divisions, ultimately establishing an important and growing enterprise in an expanding market. More recently, I have played a key part in managing aspects of a complete overhaul and re-launch of the brand’s personalisation offer. This has involved working with all areas of the business including reporting directly to the CEO to ensure that at every stage of the experience value is added to both the business and the customer. Key Skills: Operations Management, Training, Team Management, Project Management, Leather Embossing Specialist