Frederick Cannan Email & Phone Number

Sydney, Australia

BDR / Inside Opportunity Manager on Microsoft

Sydney, Australia

Receive and effect buy and sell transactions for Bitcoin and uBitcoin

Sydney, Australia

• Project A: Providing lead generation services with current customers
• Project B: Providing data collection services with current customers

United Kingdom

Assisting at a Christian Conference, Education and Sight Seeing

Sydney, Australia

• Managed all functions related to Sales including the creation of sales and marketing materials as well as developing marketing campaigns to build a strong sales funnel through leads, prospects and customers
• Provided Salesforce reports, maintained client database, assisted in the onboarding process for high-end clients, and developed strong relationships with key stakeholders
• Utilised strong people management skills in working with complex clients consistently seeking manageable solutions to perceived problemsKey Achievements:
• Recognised for hard work resulting in being the first to be promoted within the lead group in the AU office
• Increased sales/revenue for each of the five and a half months employed
• Double required rate sales in March

Sydney, Australia

• Sales and Marketing Campaign.
• Managed the day-to-day tasks including overseeing 10 data entry and telephone staff, creating and maintaining the client database and developing key stakeholder relationships
• Developed strong marketing campaigns designed to appeal to corporate customers and build Settlement Services International’s brandKey Achievements:
• Delivered a created client database for CRM
• Identified more than 60000 potential clients to be developed

Sydney, Australia

• www.sort.org.
• Provided comprehensive content to posts and created effective blogs for an ecologically focussed NGO

Sydney, Australia

• Course: FNS50311 Diploma of Finance and Mortgage Broking Management

Sydney, Australia

• Assisted clients with property purchases and management processes, provided unsurpassed customer service which resulted in customer loyalty and new client opportunities

Australia

• Awarded for ‘Economic Research into the Policy Implications of the US Farm Bill 1995’
• Insightful policy based research for the US Farm Bill Monograph on international and domestic cotton markets
• Original research was provided as Australia’s major contribution to the International Cotton Advisory Committee meeting in September 1994
• Adoption of this research led to a once-over change in the world economy of approximately $US3.8 Billion
• The Publication ‘World Food Trade: An Historical Perspective’ broke new ground by using economic analysis to expand the horizon of thought on policy responses to food security issues published in the Australian Policy.
• After the 2nd Iraq war (2004 - 2009) the publication literally provided a solution to a (global) diplomatic crisis as other nations began to understand that there was a way forward

Sydney, Australia

• Managed the Customer Satisfaction Research Program, provided direct contact for National Complaints improving customer service standards and consistently resolved larger client issues
• Developed and nurtured key stakeholder relationships including multi-dimensional stakeholders, managed the KPI process achieving results each year and delivered Special Investigations
• Provided insights in analysis, forecasts and research, reconciled accommodation and travel invoices annually entering into the operations system and improved business through key operational reportsKey Achievements:
• Identified areas for service improvement, increasing customer satisfaction by 8% each month
• Modified existing KPI process, reducing turnaround time by 50%
• Billed $500000 in incentive payments as KPI results improved each year to near maximum

Sydney, Australia

• Interviewed business decision makers and households who had previously used the client’s services and built strong client and stakeholder relationships
• High-end clients worked with included Telstra, Microsoft, Westpac, NAB, Department of Education, and O’Brien’s Glass to name a few
• Well respected by colleagues and clients alike for conducting the entire research process properly and for working full-time despite being employed on a casual basis

Lean Six Sigma Black Belt (Ud-10448), Business Efficiency, Competent

The Lean Six Sigma Black Belt qualifies me to LEAD all process redesign of production, manufacturing, and service delivery to maximise.

Professional Diploma Of Artificial Intelligence, Artificial Intelligence, 78%

Covid19 Tracing Coursera Certificate, Covid 19, 98.2%

Economics