Concierge at Beverly Wilshire Hotel, Beverly Hills since 1998. Former Board Member/Director of Concierge Relations Les Clefs d’Or, USA, Past President, Treasurer, and Les Clefs d’Or Liaison of the Los Angeles Concierge Association, Founder of the National Concierge Leadership Summit, author/contributor of The International School of Hospitality (TISOH) Certified Hotel Concierge Program Workbook/First Edition and Past Les Clefs d’Or USA/TISOH Concierge Education Advisory Board Member. Featured in Forbes Magazine on line, Los Angeles Magazine on line,Where Magazine on line, Inside Hook on line, and Beverly Hills Courier Wine + Dine Magazine.