Rick Chamberlain Email and Phone Number
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Senior credit, collections, and order-to-cash executive with over 15 years of experience leading global financial operations, improving cash flow management, and reducing financial risk for multinational organizations. I specialize in mentoring high-performing teams, implementing ERP and CRM systems, and creating data-driven strategies to optimize order-to-cash processes, drive revenue assurance, and enhance financial performance.In my current role as Senior Director of Order-to-Cash at SnapCare, I lead a diverse team of 15+ professionals across billing, collections, and cash applications, implementing strategies that have reduced delinquent accounts by over 70% and improved workflow efficiency. My collaborative approach with sales, IT, and legal teams ensures seamless contract compliance, customer onboarding, and the successful integration of financial systems to drive business growth.Previously, I achieved a 300% reduction in delinquent rates within 12 months by streamlining payment processes and fostering stronger client relationships. I also directed global financial operations for $600M+ in revenue, spearheaded successful system implementations, and reduced bad debt loss by 75% over two years. My career has been defined by a commitment to innovation, operational excellence, and financial integrity.Career Highlights:• Established process enhancements that reduced billing disputes from 5% to under 1% of revenue at SnapCare.• Achieved a 300%+ reduction in delinquency rates within a year, driving improved cash flow and client satisfaction.• Successfully integrated Sage ERP and Salesforce CRM systems, reducing delinquent A/R from $500M to $1M in two years.• Spearheaded billing, collections, and cash reconciliation for $100M+ in receivables at Global Eagle.• Oversaw $3B+ in annual revenue at Activision, leading credit, collections, and licensing billing functions.
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Director Credit CollectionsStandardaeroScottsdale, Az, Us
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Senior Director - Order-To-Cash / Client Financial ServicesSnapcare Apr 2022 - PresentScottsdale, Arizona, United StatesLeading a diverse team of 15+ employees across billing, collections, cash applications, and client financial services, I have successfully streamlined processes that significantly improved operational efficiencies and reduced financial risk. Key responsibilities and achievements include:• Reduced revenue loss by 70% through strategic bad-debt recovery efforts, including the negotiation of payment plans with internal and external legal teams to ensure timely collections and maintain financial stability.• Collaborating closely with the Sales and Legal teams to review contracts and optimize the customer onboarding experience, ensuring smooth transitions and enhanced service delivery for new clients.• Partnering with IT and Development teams to integrate Sage ERP and Salesforce CRM, improving data management and fostering communication across departments for seamless business operations.• Negotiated audits and delinquent payments across multiple states, resolving outstanding financial matters with a combined balance exceeding $1B while ensuring compliance with all regulatory requirements. -
Director Of Finance, Order-To-CashNextiva Aug 2020 - Apr 2022Scottsdale, Arizona, United StatesLed a team of 10+ billing, collections, and cash application professionals, ensuring the efficient management of North American financial operations. I spearheaded initiatives that drove operational improvements and reduced risk. Key responsibilities and achievements include:• Directed the integration of a new Billing/ERP system, working with IT and third-party consultants to gather requirements, design, and implement the system, enhancing financial reporting accuracy and timeliness.• Developed and implemented a credit process and signing-authority matrix to ensure SOX compliance, reducing financial risk and streamlining approval workflows.• Collaborated with Sales and Legal teams to ensure accurate billing processes and compliance with customer contracts, minimizing chargebacks and processing errors while optimizing financial operations. -
Senior Director Of Finance, Order-To-CashGlobal Eagle Jun 2017 - Jul 2020Los Angeles Metropolitan AreaLed a global team of 30+ professionals in managing the worldwide Accounts Receivable and Billing departments for North America, Argentina, and Europe, handling over $600M in revenue. Key responsibilities and achievements include:• Established streamlined processes for managing credit lines across a wide range of accounts, reducing financial risk and enhancing oversight.• Initiated the development of a Corporate Signing Authority matrix to ensure SOX compliance, mitigating potential compliance issues and improving transaction creation workflows.• Led the successful Oracle implementation, upgrading the Order-To-Cash system, which improved billing operations’ efficiency and accuracy across global markets.• Created and implemented a corporate billing and collections KPI dashboard, enabling Board-level reporting and driving strategic decision-making with valuable operational insights. -
Director Of Finance - Credit / Collections & License BillingActivision Blizzard Sep 2000 - Jun 2017Santa Monica, CaManaged the Accounts Receivable function for both North American and European divisions of Activision, overseeing $3B+ in annual revenue. My leadership helped ensure timely and accurate financial reporting while maintaining robust controls. Key responsibilities and achievements include:• Established and reviewed credit lines for accounts ranging from $50K to $250M, partnering with the credit insurance company to minimize financial risk and ensure compliance with corporate policies.• Played a key role as finance team lead during Activision's $5B merger with Vivendi Games in 2008, ensuring a seamless integration of financial operations post-merger.• Directed the team responsible for month-end and quarter-end reconciliation, ensuring the accurate completion of financial closings in line with corporate policies.• Developed and implemented comprehensive risk analysis and cash flow forecasts, facilitating data-driven financial reporting and supporting long-term business growth.
Rick Chamberlain Skills
Rick Chamberlain Education Details
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Business -
Business/Managerial Economics
Frequently Asked Questions about Rick Chamberlain
What company does Rick Chamberlain work for?
Rick Chamberlain works for Standardaero
What is Rick Chamberlain's role at the current company?
Rick Chamberlain's current role is Director Credit Collections.
What is Rick Chamberlain's email address?
Rick Chamberlain's email address is ri****@****iva.com
What schools did Rick Chamberlain attend?
Rick Chamberlain attended Loyola Marymount University, Uc Santa Barbara.
What skills is Rick Chamberlain known for?
Rick Chamberlain has skills like Finance, Sarbanes Oxley Act, Video Games, Mergers And Acquisitions, Budgets, Social Games, Mobile Games, Interactive Entertainment, Leadership, Marketing, Accounting, Analysis.
Who are Rick Chamberlain's colleagues?
Rick Chamberlain's colleagues are Kwanis Baker, De Altra Harris, Teirra Robinson, Thomas Williams, Davuchi Ivory, Lakia Fields, Nadia Moreno.
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Rick Chamberlain
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Rick Chamberlain
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