Rick Dougherty Email & Phone Number

Berwyn, Pa

Network management and administration for 800+ user campus consisting of 27 sites. Technology includes 60+ VMware 6.5 servers, Microsoft 2012R2/2008R2, Windows 10 workstations, 40+ Cisco switches, WatchGuard firewalls, Citrix 6.5 farm, Ceridian, SharePoint 2010, SCCM 2012, Mitel/ShoreTel, 150+ Meru Wireless Access Points, and VEEAM backup. Hardware includes HP servers/workstations/laptops/tablets and 10 node 40TB HP Left Hand SAN. Replication via Exagrid with our New England site. Supervision includes two tech support specialists. • Rolled out several application deployments via SCCM including Team Viewer, IE11, Java, Office 2016 and InfoPath 2013.• Upgraded SCCM 2012 to version 1511 in preparation for Outlook 2007 upgrade to 2016.• Configured WSUS on SCCM for deploying Windows updates.• Converted Meru Wireless controllers from 2008r2 to Win2k12 RADIUS Authentication.• Replaced 25 aging Cisco 3560 switches with 3650.• Replaced SysAid helpdesk with Samanage.• Updated aging Avaya Phone system with ShoreTel.• Upgraded VMware 5.5 to 6.5

Newark, Delaware

Network management and administration for large medical practice at Helen Graham Cancer Center at Christiana Care Hospital. Infrastructure includes VMware 5.1 HA Cluster, Dell Servers/Powervault, VoIP, Windows2008R2, Citrix 6.5, SQL2008, Exchange 2010, and Windows7/Mac. Software includes GE Centricity, McKesson iKnowMed EHR, MS Office 2010, Symantec and Paychex.• Migrated servers to a hosted solution with Windstream Hosted Services• Converted from Citrix to Microsoft RDS Server Farm• Replaced SonicWALL 2400 with Cisco 5515 x Appliance• Installed biometric fingerprint readers in all exam rooms• Updated Information Security Policies for HIPAA and Meaningful use

Wimington, Delaware

IT Department Head of multi-site non-profit social services organization. Technology includes VMware 5.1 hosts (HA clustered), Cisco ASA 5500 appliances, switches, and wireless controllers/AP's, Microsoft 2012R2/2008R2/2003R2 and Windows 8/7/XP, Android/Windows Mobile, Barracuda Backup, Zixcorp TLS email encryption, Lifesize Video Conferencing Systems, Symantec Endpoint, MS Dynamics, MS Office 365, MS SharePoint, Citrix 4.5, EMC SAN, etc. ,covering multiple sites throughout Delaware.*Implemented leased printer solution saving organization 40% annually on toner and hardware costs.*Replaced aging VMware hosts, Upgraded from 4.1 to 5.1, added EMC SAN and created HA cluster.*Created new backup strategy for VMware and Windows servers and added cloud backup for disaster recovery.*Migrated from hosted Exchange 2007 to Office 365, cutting costs in half.*Replaced aging CCTV system at Seaford.*Expansion of Dover site to include new offices, cubicles, and training center. *Migrated to E-Fax solution allowing removal of multiple fax machines and POTS lines at every site.*Negotiated and managed new company-wide VOIP (Shoretel/Windstream MPLS) phone system deployment cutting costs by more than 50%, saving the company over $70,000 per year.Other duties include management of major projects, capital budget creation and management, supervision/coaching/mentoring and evaluation of five direct reports including two managers, and setting short/long term goals for the organization.

Newark, Delaware

Provide advanced systems support to include installation, integration, and management of high performance computer systems, operating systems, peripherals, and system interfaces in a 200+ User Microsoft Windows environment.• Instrumental in achievement of ISO 27002, SAS70 (I&II), and PCI certifications.• Member of project management team responsible for conversion of mission-critical collections application.• Assisted in design of new Data Center.• Consolidated aging servers using MS Hyper-V 2008 R2 Enterprise.

• System, Network, and Security Administration of 300+ User network. • Installation, Configuration, Operation, Maintenance and Upgrade of 50+ NT/2000/2003 Servers in a multi-site environment.• Oversee a staff of 4 direct reports.• Departmental budget forecasting. • Training of IT and non-IT personnel.