Rick Ehrlich Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tennessee, United States

🟦 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁:In a fast-paced startup environment, provided strategic guidance and development for Marketing and Sales teams, while preparing a multi-departmental operations team (Contracts, Events Services, Finance, HR, IT) for rapid scalability.🟦 𝗖𝘂𝗹𝘁𝘂𝗿𝗮𝗹 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁: Drove organizational transformation through leadership in strategic planning and change management, enhancing cultural dynamics and operational efficiency, resulting in a notable NPS score increase and cross-departmental collaboration.🟦 𝗜𝗧 𝗦𝘆𝘀𝘁𝗲𝗺 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗩𝗲𝗻𝗱𝗼𝗿 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Championed comprehensive IT infrastructure overhaul with ticketing system, enhancing system uptime to 99% and operational efficiency, through effective partnership with third-party vendors and systematic implementation of onboarding and replacement systems.🟦 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:Fostered team alignment and encouraged open dialogue, excelled in cultivating environments where employees felt valued and heard; known for championing a culture of empowerment and accountability, identifying development gaps and creating development plans to unlock team member's full potential.🟦 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗖𝗹𝗮𝗿𝗶𝘁𝘆: Aligned accounting practices with our business model by shifting revenue recognition to reflect service completion. This transformation ensured accurate financial reporting, facilitating improved budget planning, and better cash flow management leading to informed decision-making by senior leadership on pricing and sales strategies.

Burbank, California, United States

🟦 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Boosted team engagement and operational efficiency by implementing a back-office practice management and digital document management system. This streamlined workflow, improved information accessibility, and eliminated time wasted searching for documents. Efficiency gains of 30% resulted in improved client service and a more productive team.🟦 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗕𝗿𝗮𝗻𝗱 𝗟𝗼𝘆𝗮𝗹𝘁𝘆: Implemented a client service model emphasizing proactive communication and anticipating client needs. Comprehensive training empowered teams to deliver personalized attention leading to high client satisfaction and virtually no client churn for diverse clientele of celebrities, high-net-worth individuals, and businesses.🟦 𝗠𝘂𝗹𝘁𝗶-𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽Acted as a trusted advisor and operational leader for clients in various industries such as healthcare, construction, law, insurance, and hospitality. My strategic guidance included developing leadership skills within their teams, and optimizing internal processes (Accounting, HR, Compliance, IT).

Greater Los Angeles Area

🟦 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲:Showcased leadership by enhancing departmental efficiencies, achieved 100% punctuality in commission payments through implementation of sophisticated commission system, achieving accounts receivable goals, and eliminating inventory shrinkage, thus advancing career planning and staffing achievements.🟦 𝗛𝗥𝗜𝗦 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁:Streamlined HR processes with an automated HRIS, improving I9 and W4 handling, thereby enhancing workforce compliance, administration, and demonstrating leadership in human resource management.🟦 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗠𝗮𝗿𝗸𝗲𝘁 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻 & 𝗧𝗲𝗮𝗺 𝗠𝗼𝗿𝗮𝗹𝗲:Led market expansion and operational revitalization to boost revenue and sales, while establishing the "You First Program" to uplift team morale and employee retention, reflecting a commitment to growth and a positive, collaborative work environment.

Ventura & Los Angeles County

🟦 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴:Enhanced inventory, sales, and team dynamics; collaborated with department supervisors to devise action plans, significantly boosting sales and operational efficiency.🟦 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁:Selected for the district assessment team for standout leadership qualities; participated in Target’s Leadership Enrichment and LEAD Programs, highlighting potential for substantial growth and managerial excellence.

Greater Los Angeles Area

🟦 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗦𝗮𝗹𝗲𝘀 & 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:Orchestrated sales, operations, P&L, and budget coordination for a consumer electronics sector, managing a team of 12 and driving $17M in annual revenue.🟦 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗠𝗲𝗿𝗰𝗵𝗮𝗻𝗱𝗶𝘀𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀:Engineered new packaging and bundling strategies to enhance profit margins, resulting in a commendable 15% year-over-year increase in department sales.