Rick Ewing Email & Phone Number

Austin, Texas, Us

This role centers on driving $43M annually by providing all pre- and post-sales support for Oracle’s 250 largest health sciences customers globally. I direct a 20-member team conducting sales and account management, fostering proactive customer adoption of Oracle best practices, triaging customer crisis situations with enterprise hardware and software, and leading quarterly assessments with customers to highlight trends in spending, implementations, and critical path projects. ► Lead sales, support, and customer success for Pfizer, Oracle’s largest Health Sciences customer, delivering $30M annually. Advise Pfizer leadership on Oracle Cloud migration strategy; partner with Pfizer implementation teams on public and private cloud, data warehousing, clinical trial, pharmacovigilance, ERP, and finance projects. ► Steered vendor liaison management for Stryker’s global Oracle ERP project, to replace entire SAP system at an acquired neurovascular company. Coordinated with the Spine division to tackle a show-stopping integration effort between Oracle CRM On Demand and a SOAP-based Verivo solution.► Directed series of implementations for Bristol-Myers Squibb, across clinical trials, sales force automation, database management, and financial management. Instituted consulting, development, and support team to address and resolve Bristol-Myers Squibb’s financial and budgeting system outage.► Strategically guided redesign of the clinical trial management system for Pharmaceutical Product Development, Inc. (PPD), switching data center from 100% Hewlett-Packard environment to Oracle Exadata, and showcasing ROI.

Austin, Texas, Us

In this role, I implemented custom Siebel solutions for multi-national clients. My scope encompassed engagement leadership, technical expertise, and complex, high-level customer relationship management.► Led largest Siebel implementation in company history, for Siebel’s #1 customer: IBM. Co-designed $50M solution to consolidate IBM’s 100+ different custom CRM apps into single solution for 69,000 users.­► Catapulted adoption and utilization of Siebel implementation for Deloitte Consulting from 500 to 1,200 seats globally in less than 6 months, by redesigning and rearchitecting solution deployed 6 years prior.­► Steered 2 implementations from scratch for Caterpillar Financial, providing 300 users in sales and insurance with solution that proved integral in them capturing stated objective of driving 10% revenue increase in special accounts.► Directed 4 implementations for WebMD, impacting 2 business lines serving 500 users, and resolved critical performance-dampening issues from 3rd party integration.► Provided strategic advice and consultancy to New York Life Investment Management on implementing 200-user system for sales and marketing that met the customer’s specific security and high-availability requirements.► Orchestrated $1M on time, on budget implementation for General Electric Financial Assurance, serving 300 users.

London, Gb

Conducted series of engagements centered on health and life sciences technologies.

Partnership specializing in midmarket healthcare software solutions and consulting for the managed care industry.

Nashville, Tennessee, Us

It Director for Vanderbilt Health Plans payer health insurance company (part of VUMC) for Medicaid HMO and commercial product accounts.Built the IT department as a start-up operation including claims, medical management, IT operations, physician credentialing and medical management.Built a operational reporting system for all leadership and quoting system for the sales team

Management Information Systems, General

Bachelor’S Degree, History And Computer Science

History And Computer Science

High School