Rick Case Email & Phone Number

United States

The commercial laundry business is something I am passionate about. I believe we changes lives by providing a cleaner and healthier lifestyle for so many people across the world. We make better communities by providing a clean, safe, modern laundromats or on premise facilities. My primary role is to be a positive and knowledgeable advisor with direct distributors of Alliance Laundry Systems products through out the Midwest & Northeast to grow the brands in the US! Work hand in hand with sales, service, parts, operations, all aspects of these outlets! Help the manufacturing and corporate side of our business grow with direct distribution including financing of products to maximize market share opportunities. Lastly, explore growth opportunities for the brands and the investors in coin laundromats/on premise laundry area as it continues to become more sophisticated.

Hudson, Wisconsin, United States

I wanted to give back to my community so I joined Rotary Club a none profit in Hudson Wi. It is a amazing organization with a great group of people.

Greater Minneapolis-St. Paul Area

I launched Case Capital to serve small businesses, franchises, private equity, and nonprofits. I provide expert level guidance to entrepreneurs, senior leaders, and partners through key inflection points. Services offered: * Operations * Sales* Culture development * ESOP advisory * Go to market strategy

Greater Chicago Area

I was the VP & GM of the business that I helped Dexter Laundry to acquire. To lead this business unit, I moved my family to the Chicago area to provide the hands-on leadership needed for the business with 32 locations. My initial focus as the executive leader was to integrate the business with the larger Dexter Laundry operations while also positioning the business for long-term growth. I did this as the key link between the staff, clients, partners, and corporate leadership. I also managed the real estate portfolio of commercial properties for Dexter Laundry in this capacity. My success in scaling this business was rooted in my ability to build a strong culture with the right people. I did this with hands-on coaching to engage and motivate people at every level of the business. I also dove into the data of the operations to find the gaps and held people accountable to their goalsto maximize their results. This combination of people and financial strategies worked well. I achieved everything that I set out to do at Blue Kangaroo. In fact, I was able to seamlessly transition this role because of the structures that I put in place along the way. As a result, my team was highly engaged and able to continue to contribute at a high level well beyond my departure.A few results during this time were:• Led 200+ direct and indirect reports across 32 locations with P&L accountability.• Maintained 100% occupancy rate of commercial real estate properties including restaurants through COVID by providing white glove service to tenants while also retaining profitable deal structures.• Grew the business consistently through strategic cost cutting, vendor management, and capture of new clients.• Transformed the culture of the operations through the systematic implementation in processes and tools that facilitated standardization of the customer experience.Solutions Sold: Capital Equipment, Industrial Parts,Services, Financing, Com Real Est

Greater Minneapolis-St. Paul Area

As the Regional Manager I served as part of the Leadership Team for the privately held company helping people and businesses process laundry faster. I led the relationships with our distributors and channel partners across 2 multi-state territories in this capacity. My role was to drive the revenue through the enablement of our partners and the strategic positioning of our B2B solutions.I championed the success of our partners and franchisees through my extensive sales experience. I partnered with our marketing team to build collateral, provide sales training, and to share insights. I also fostered relationships with our partners as a trusted resource that found answers and removed barriersto our shared success. As a result, we grew our business. My role during this time also included evaluating potential opportunities and helping shape the company’s direction. My personal commitment to my colleagues and all our employees under the ESOP drove me to think critically about the deals. I was also able to uniquely discern the commercial opportunities of the deals with my breadth of operations, customer-facing, and industry experience. As a result, we were able to evaluate and secure the right M&A deals to profitably scale the business.Results in this role were:• Led the distributor network across 15 states and managed development of tools, training, promotions, and resources to enable growth.• Played a key role in acquisition of Blue Kangaroo.• Secured 70 – 100 new licensees annually through 2 – 4 presentations to investors per month and owning the relationship with the prospects through the deal close.• Served as the primary escalation point across the regions to uncover growth opportunities and contain risks.• Listened to customers and the sales team to gain insights that positioned the business for long-term growth.Solutions Sold: Franchises, Commercial Financing, Real Estate, Industrial Equipment, Professional Services

Greater Minneapolis-St. Paul Area

I joined Dexter Laundry as a Regional Sales Manager. My territory for this privately held capital equipment and industrial services company was 10 states in the East Coast. I led my territory with field sales reps with a personal commitment to their success and a focus on our customers. I did this with a genuine interest in the people that I worked with and passion for serving our customers.As a leader, I dedicated myself to not only driving sales but also fostering a culture of success and continuous learning. I instilled a value-based approach to selling in our team, teaching them how to articulate the unique solutions we offered our customers. Through hands-on support, I also demonstrated the best practices for engaging with clients and closing sales successfully. Additionally, I maintained a positive work environment that promoted both employee and client retention. I’ve done this by implementing measures to celebrate success.Highlights in this role were:• Led the multi-state territory with up to 20 sales reps serving the customers in the region.• Closed deals and grew key accounts with depth of industry and product knowledge.• Designed the metrics and monitored the performance of the team to facilitate their success.• Balanced operational duties with the needs of customers and the sales team effectively.

Greater Phoenix Area

After selling my multi-state mortgage business, I joined a large capital equipment and professional services business as a Regional Sales Manager. I managed the West Coast region comprised of multiple states that were served by our field representatives. My role was to support the field team in realizing their revenue targets while also contributing those insights to our operations team.I uncovered new ways to add value for our clients through the data. I dove into the account information to understand the opportunities and applied a broader industry lens to identify trends. I used those insights to align our sales and marketing strategies in the region to ensure that we were able to realize the financial goals. I also supported my team in closing those key relationships whenever needed.I supported my team wherever they needed it during this time. I also partnered with our customers to understand their needs and found creative ways to meet them. My strong interpersonal skills enabled me to effectively overcome challenges and to find those win-win strategies that maximized the outcomes for the clients in our region.Wins during this time were:• Led the geographically dispersed sales team across the multi-state region.• Learned the industry quickly to add value to the sales team and customers in the fast-paced environment.• Adapted to changing priorities seamlessly with a focus on delivering quality customer service and building the capabilities of people at every level of the industry.

Greater Minneapolis-St. Paul Area

This was a ground start up business that became successful with the right team in place. We grew this business from nothing to three branches in a short amount of time. I exited this industry, successfully, to get into the commercial laundry business by selling the branches to a investor.

Greater Minneapolis-St. Paul Area

As general manager I ran the operations for the owner of the business. Direct reports from all departments included New car sales manager, Used car sales manager, Fin. Manager, Parts, Service, Controller, Office Manager, Detail Manager. In this position I delt with all monthly reporting of profits to the owner including all statements and accounts rec. I also was responsible for inventory of up to ten million dollars in at times in new cars.