Collaborates with speakers, clients, and various event stakeholders to manage over 700 projects and speaking engagements to successful completion. Diligently works to understand the business priorities, unique corporate culture, and event objectives of each client to ensure speakers are primed to deliver memorable and effective keynote presentations, consultations, and workshops. Directs bureau resources to support and exceed sales, marketing, and administration goals. Continues to provide cradle-to-grave contract drafting, negotiation and administration services for a wide-range of contractual agreements consistent with bureau policies and business practices.• End-to-end accountability to execute contracted speaking engagements and meetings (face-to-face/virtual/hybrid) by working in collaboration with the business meeting owner (client), third-party partners (event production, suppliers), and the speaker and their management. • Provide strong project management with the ability to communicate and collaborate effectively with all stakeholders, both internal and external, with the ability to work in various time zones (early starts, late evenings, and weekends as required).• Moderate and lead pre-event, content design, and technical meetings to ensure successful execution of contracted terms whether they be 60-minute keynote presentations, half-day workshops, full-day consultations, or speaking tours. • Source and recommend virtual meeting formats to achieve desired meeting output, suggesting new technologies as appropriate.• Identify creative solutions to find cost saving opportunities and negotiate speaker’s fees as needed to fit the client’s budget. • Self-starter with strong project management, problem solving, negotiation and interpersonal skills, who consistently operates with little supervision and strives for excellent results.

Oversaw the day-to-day operations of the speakers bureau while simultaneously carrying on with the role of Manager of Client Services. Mentored and trained new hires on best practices and administrative procedures, and ensured effective collaboration between various divisions within the bureau. Directly supported sales and drove business growth by moderating discovery meetings between speakers and event stakeholders. • Directed collaboration to define, implement, and revise operational policies and guidelines for the bureau under the guidance of the CEO.• Provided cradle-to-grave contract drafting, negotiation and administration services for a wide-range of contractual agreements consistent with bureau policies and business practices, as well as ensured bureau’s compliance with client and speaker contract requirements and applicable laws.• Focused on processes that add value and eliminated practices that wasted time and resources. • Optimized procedures by automating where needed.• Continued managing events and client relations.

Successfully managed logistics and customer experience from contract stage to post-event debrief for over 250 events and speaking engagements annually. Built and maintained professional relationships with over 500 high-level speakers, experts, consultants, and their offices and management. Provided top-level, personalized and attentive care of corporate and association clientele, and strengthened relationships among all stakeholders, the speakers, and The Sweeney Agency.• Ran operations related to all speaking engagements including coordinating travel, communications, and content preparation and design for keynotes and presentations. • Built strong and thriving relationships with clients and speaker management to enable effective operations, especially in times of conflict and changing expectations.• Supported large corporate events for global Fortune 200 and Fortune 500 companies.• Managed speakers' expenses to ensure they fall within negotiated budgets.

• Performed in lead, supporting and chorus roles for various Canadian companies including the Vancouver Opera Association, the Vancouver Symphony Orchestra, Bard on the Beach, The Toronto Symphony Orchestra, Toronto Operetta Theatre and Opera in Concert.• Supported various fundraising events through gala concerts, public speaking and private donor events.• Raised public awareness of opera and classical music through school out-reach programs and public recitals.