Rick Guy Email & Phone Number

Media Manager Customer Development and Media Program Execution (Scope, Schedule, Cost & Risk) for all program related activities in development of Passenger Graphical Interface Unit and related Content needs. Responsibilities include: • Customer’s single point of content for delivery of Inflight Entertainment Systems solutions for all Media oriented items (Content, Passenger Graphical Interface Unit, Applications)• Communicate and Manage customer requirements throughout development of Passenger Graphical Interface Unit, ensuring contractual & internal commitments are met – includes managing Design Companies and Thales Software Development and Engineering• Manage all interdependencies (Airline, Content Service Providers, Thales, 3rd Party Suppliers) necessary for program success• Manage Content Integration Team and Content Service Providers ensuring Programs content delivery assets and needs follow timelines and quality expectations• Global Customer Relationship/Satisfaction Management• In-Service Support Management• Proactive Risk & Opportunity Management• Manage all Budget activities related to Media Product Development and Manage Customer Change Orders• Customers have included – American Airlines, South African Airways, Saudi Arabian Airlines, Kenya Airways, along with support for many more.

Brea, Ca

Content Integration and Acquisition ManagerResponsibilities include: • Manage Content Integration Team, Content Service Providers and Labs ensuring Programs content delivery assets and needs follow timelines and quality expectations• Managed relationships with Labs, Content Service Providers, and Studios • Manage and work in conjunction with Content Service Provider and Labs to ensure Content is received and evaluate risk and issues that may arise• Set up Contracts with Studios and other Content providers to ensure best possible pricing models for Content acquisition – Successfully reduced Studio Licensing Fees to IMS