Manages IT department overseeing a team of Network Operations Center Technicians and the Systems Administrator for LightStream™.

Manages and maintains all internal and external network equipment for LightStream™. Researches and implements new technology solutions.

Inputting and maintaining plant drawings and database records utilizing mapcom M4 software; initiating all purchase orders within our organization, and implementing and maintaining our inventory control procedures.

Technical support for customersDispatch and support for field techniciansMaintaining plant records, customer data, and mapsPurchasing and Inventory Control

Installation, provisioning, service and maintenance:Telephone Switch (Nortel DMS-10, Genband CS15), T-1 circuits (AdTran HDSL), Lucent DDM2000 (sonet), Adtran Opti-6100 (sonet), Tellabs 1000 multiservice access platform, Fiber Optic / FTTx services (Zhone MXK 823), Residential and Business Security systems & Home Automation (Honeywell Vista / Lynx Plus / Lynx Touch), Business Phone Systems / Key Systems (Nortel MICS,CICS, BCM / Avaya IPO), 900 Mhz & 5.8 Ghz WHSI (AirSpan, Motorola Canopy, Alvarion) and Satellite TV (DirecTV / DISH Network)Sales consultant for home security, business phone systems, and other IT solutions.

Installation, provisioning, service and maintenance of high speed wireless internet and satellite television. (Airspan 900mhz, Motorola Canopy, Alvarion 5.8, DISH Network, and DirecTV)

Responsible for the design and implementation of policies and procedures to ensure that quality standards were met during production. Oversaw testing of processes and products. Facilitated customer RMA requests.

Served 6 years in the Marine Corps Reserves assigned to Detachment 1, Communications Company HQSVC Bn 4th Marine Division. Our mission was to install and operate a Combat Service Support Operations Center in a tactical environment. Included were single channel and tactical satellite radios, secure and non-secure world-wide computer networks, digital switch network telephone communications and VTC capabilities.

Examined contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipments and made local deliveries.