Information Technology Service Management Coordinator
CurrentActing Service Management Coordinator role overseeing ICT Service Management and Service Desk teams
Oct 2022 - Present
AeroLeads people directory · profile
Rick Haseman Email & Phone Number
Information Technology Service Management Coordinator
at
City of Gold Coast
1 work email found
@goldcoast.qld.gov.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Service Management Coordinator
Location
Arundel, Queensland, Australia
Company size
Who is Rick Haseman? Overview
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Quick answer
Rick Haseman is listed as Information Technology Service Management Coordinator at City of Gold Coast, a with 1834 employees, based in Arundel, Queensland, Australia. AeroLeads shows a work email signal at goldcoast.qld.gov.au and a matched LinkedIn profile for Rick Haseman.
Rick Haseman previously worked as ICT Request and Service Management Officer at City Of Gold Coast and Manager Foundation Technologies and Service Support at City Of Gold Coast. Rick Haseman holds Bachelor'S Degree, Information Technology from Rmit University.
Company email context
Email format at City of Gold Coast
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{first_initial}{last}@goldcoast.qld.gov.au
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AeroLeads found 1 current-domain work email signal for Rick Haseman. Compare company email patterns before reaching out.
Profile bio
About Rick Haseman
Former Software Developer and Actor from Victoria loving life after making the move to Queensland in 2016 and growing into myself as a customer service, quality and teamwork focused leader in the IT Service Delivery and support space.Particularly proud to work at organisations that contribute positive outcomes for vulnerable Australians and make a difference in our communities.
Listed skills include Interpersonal Communication, Leadership, Object Oriented Programming, Technical Support, and 1 others.
Current workplace
Rick Haseman's current company
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City Of Gold Coast
6 roles
Rick Haseman work experience
A career timeline built from the work history available for this profile.
Ict Request And Service Management Officer
Manager Foundation Technologies And Service Support
Manager of Foundation Technologies and Service Support, one of the four Managers in the Chief Information Office branch at the City of Gold Coast. Currently acting in this role on holiday secondment.
Dec 2023 - Feb 2024
Information Technology Service Desk Team Lead
Manager and senior technical escalation point within the IT Service Desk reporting directly to the CIO, I managed our small team to deliver a 99% positive feedback rating across the business.We had the pleasure of not only supporting the corporate offices at Feros Care, but also the hundreds of remote workers across Australia in Community At Home Care, Regional Assessment Services and Residential Care Facilities.Proud to have been part of an Award winning company within such an important industry, and especially to be part of an Award winning Information Technology department where we could push innovation in our industry through what we do every day.The view of the beach from my desk was pretty nice too.
Apr 2016 - Dec 2021
Game Mechanics Officer
One of the Organisers and Admin Officers of the Live Action Roleplaying Game, The Warsong LARP Brisbane, my responsibilities include reviewing and managing the rules and mechanics of the game itself, coordinating player and community feedback, planning and running events on location and managing and supporting player proposed "Guild" sub-groups.While the game aspects are every bit as fun and exciting as they sound, it's important to take the safety and security of our playerbase seriously as well, and as part of the Admin team we ensure we uphold our Code of Conduct to the letter and seek to constantly improve our community as leaders.
May 2018 - Feb 2020
Junior Developer
A one year graduate position, I was lucky enough to be trusted with my own development contributions to large telecommunications projects and was proud to be presented with a Monthly Recognition Award during my time at Unico.
Feb 2014 - Feb 2015
Team & coworkers
Colleagues at City of Gold Coast
Other employees you can reach at goldcoast.qld.gov.au. View company contacts for 1834 employees →
DR
Drummond Russel
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
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MA
Morgan Andrew
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
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AJ
Ally James
Colleague at City Of Gold CoastQueensland, Australia
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TV
Tracey Vella
Colleague at City Of Gold CoastLabrador, Queensland, Australia
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BB
Bree Bisset
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
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MD
Melissa Darke
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
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KW
K W
Colleague at City Of Gold CoastBrisbane, Queensland, Australia
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MM
Mykayla Macnamara
Colleague at City Of Gold CoastMiami, Queensland, Australia
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AD
Abhijeet Dashwant
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
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NP
Natasha Philbrook
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
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Drummond Russel
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
View →
MA
Morgan Andrew
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
View →
AJ
Ally James
Colleague at City Of Gold CoastQueensland, Australia
View →
TV
Tracey Vella
Colleague at City Of Gold CoastLabrador, Queensland, Australia
View →
BB
Bree Bisset
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
View →
MD
Melissa Darke
Colleague at City Of Gold CoastGreater Brisbane Area, Australia
View →
KW
K W
Colleague at City Of Gold CoastBrisbane, Queensland, Australia
View →
MM
Mykayla Macnamara
Colleague at City Of Gold CoastMiami, Queensland, Australia
View →
AD
Abhijeet Dashwant
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
View →
NP
Natasha Philbrook
Colleague at City Of Gold CoastGold Coast, Queensland, Australia
View →
2 education records
Rick Haseman education
Bachelor'S Degree, Information Technology
Bachelor Of Arts - Ba, Performing Arts
FAQ
Frequently asked questions about Rick Haseman
Quick answers generated from the profile data available on this page.
What company does Rick Haseman work for?
Rick Haseman works for City of Gold Coast.
What is Rick Haseman's role at City of Gold Coast?
Rick Haseman is listed as Information Technology Service Management Coordinator at City of Gold Coast.
What is Rick Haseman's email address?
AeroLeads has found 1 work email signal at @goldcoast.qld.gov.au for Rick Haseman at City of Gold Coast.
Where is Rick Haseman based?
Rick Haseman is based in Arundel, Queensland, Australia while working with City of Gold Coast.
What companies has Rick Haseman worked for?
Rick Haseman has worked for City Of Gold Coast, Feros Care, The Warsong: Larp Brisbane, and Unico.
Who are Rick Haseman's colleagues at City of Gold Coast?
Rick Haseman's colleagues at City of Gold Coast include Drummond Russel, Morgan Andrew, Ally James, Tracey Vella, and Bree Bisset.
How can I contact Rick Haseman?
You can use AeroLeads to view verified contact signals for Rick Haseman at City of Gold Coast, including work email, phone, and LinkedIn data when available.
What schools did Rick Haseman attend?
Rick Haseman holds Bachelor'S Degree, Information Technology from Rmit University.
What skills is Rick Haseman known for?
Rick Haseman is listed with skills including Interpersonal Communication, Leadership, Object Oriented Programming, Technical Support, and Presentation Skills.
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