Director of the operations of Resident Services with a team of 10 social service professionals and over 20 part-time program assistants, serving six separate programs while utilizing over 15 funding sources.

Director of the operations of the Housing Choice Vouchers (HCV) & Related Programs with a team of eight professionals: (1) Manager, (1) Intake Coordinator, (5) HCV Specialists, and (1) Affordable Housing Ambassador.

Certified through the “Universal Public Procurement Certification Council” (UPPCC) as a “Certified Professional Public Buyer” (CPPB), and retained certification for 15 years,11 years active member of both the Missouri Association of Public Purchasing and the National Institute of Governmental Purchasing,11 years active member of the Mid-Missouri Public Purchasing Cooperative, which included the efforts of entities such as the University of Missouri, Boone County, City of Columbia, and Columbia Public Schools,11 years as department head with subordinate buyers,Created the procurement and labor standards policies and procedures assembled in a “Procurement Resource Book” and conducted staff training on the contents and applications,Developed and administered the vast majority of CHA’s high-end “Request for Proposals” since 2000 including: architect and engineers, affordable housing initiative consultants, legal, banking, retirement & health consultants, housing management software, executive recruitment, Section 8 & public housing inspections, pest control, etc.,17 years of multiple commodity procurement utilizing negotiating skills and assessments to secure best value procurement developed strong vendor relations that have proved to be assets to our operations.

Planning, analysis, procurement, inventory, implementations, and full-service support for all employees and IT systems: - Five independent infrastructures (switches, firewalls and all ethernet connections), network servers and backup, 80+ computers (desktops & laptops), 60+ phones, and 7 copy machines. Planned, procured, and oversaw the implementation of our internally hosted network to Cloud computing and our Hosted PBX phone system to a VoIP phone system, Created the structure and securities for CHA’s shared drive, andCreated countless spreadsheets that have served many purposes for a variety of departmental functions.

Performed all applications, financing, and reporting functions for the $1,000,000+ annual U.S. Department of Housing and Urban Development (HUD) capital improvement grants: - Created, maintained, and reported annual and 5-year plans, revisions, performance reports, contractor reports, and close-out reports, - Produced and analyzed trial balances and created and prepared monthly financial statements, - Presented financial data for the annual audit as it pertained to modernization, - Prepared contract administration documentation for annual audits by the U.S. Corps of Engineers, with never a finding.Four years of Construction Contract Management with full budgetary responsibility, andCreated and presented training courses for state and regional directors and staff.

Key player in the revitalization of 597 housing units primarily through Missouri’s Low-Income Housing Tax Credit (LIHTC) program with projects exceeding $75,000,000, while also serving as Head of Procurement, IT Systems Administrator, and the Head of Modernization.Processed requests for proposals in assembling the most advantageous affordable housing initiative (AHI) team of professionals that included consultants, architects, engineers, builders, accountants and legal,Worked with the AHI team in completing and submitting all funding and related applications (e.g., Missouri Housing Development Commission, Federal Home Loan Bank, City CDBG & HOME),Served as lead for all phases of the complex HUD Rental Assistance Demonstration (RAD) program,Involved in the negotiations of property acquisition though closings,Designed and organized the Department of Asset Management (DAM) and Affordable Housing Initiative (AHI) file structures on CHA’s “shared drive” containing nearly 27,000 folders and 200,000 files,Created CHA’s “Relocation Handbook” as a 250+ page guide for HUD RAD and LIHTC project relocations, andNegotiated alternate housing arrangements with 17 over-income individuals and families who did not qualify for LIHTC housing.

Assumed this department with little direction or structure and no previous experience in finance or human resources,2004 to 2006 (over 25 assigned employees) - Directed and administered all operations of Finance and Human Resources while also serving as Head of Procurement, IT Systems Administrator, Head of Modernization, and the entire maintenance department,2006 to 2011 (6 direct reports) - Directed and administered all operations of Finance and Human Resources while also serving as Head of Procurement, IT Systems Administrator, and Head of Modernization (Maintenance was reassigned to Housing Managers),Assumed and recovered a HUD designated “financially troubled” accounting system by implementing many internal controls and financial procedures and processes that resulted in high performance every year since. This also resulted in nearly unflawed audits after several previous years of chronic audit findings,Recognized shortcomings and recovered a $300,000.00 budget deficit by balancing the existing budget with a nine-month plan,Recovered a nearly zero balance bank account and established over four-months of reserves within three years,Restructured the Comptroller’s functions by reorganizing over 3000 computerized files, creating five drawers of manageable files, cleaning and correcting 25 pages of the Chart of Accounts, correcting countless G/L errors, establishing, and documenting procedures, and producing the first monthly Income Statements in three years,Developed and maintained $10,000,000+ annual multi-department budgets,Presented and implemented a plan to alleviate huge discrepancies in the pay of maintenance employees that was the catalyst for performing an all-staff salary study resulting in a restructure of our “Range and Salary Plan” and several much-deserved salary adjustments, andOversaw and administered all Human Resources operations including employee benefits and payroll.

Purchasing, Inventory Management, Fleet Management.