Rick Higgins Email & Phone Number

Hoffman Estates, IL

Hadoop Infrastructure, Big Data Real Time Infrastructure and Administration at Sears Holdings CorporationManage the team that does the Architecture, Engineering, Deployment, and Support of the hardware and software components. Manage all production Hadoop clusters in the enterprise, as well as related infrastructure that supports real time processing.

Hoffman Estates, IL

• Responsible for support of multiple open source Hadoop environments including; infrastructure planning, scaling and administration. Work closely with infrastructure, facilities, network, database and application teams.
• Providing day to day production support of all our Hadoop infrastructure
• Implementation of new Hadoop hardware infrastructure, OS integration, and application installation
• Leverage Cobbler and Puppet for configuration management of all environments
• Cluster maintenance: HDFS support and maintenance, adding and removing cluster nodes, backup and restores
• Provide support and troubleshooting for user and application issues associated with Hadoop

• Member of centralized Distributed Systems project team. Assist with new application deployments within the enterprise.Primary responsibilities included:
• Review new application implementations for consistency with corporate direction and design standards
• Initiate procurement for hardware and software assets for projects as needed
• Assist in technical server deployment designs on Windows and Linux based solutions
• Provide consultative knowledge to other application teams and business units
• Perform standardized windows/linux server deployments according to the documented design solution, and turnover to the customer

Served as a technical Architect on all Wintel projects for Sears. Worked to deliver standard, supportable, and cost effective solutions on behalf of the customer. Interfaced with CSC and Sears Project Management to gather initial customer requirements. Created the technical solution, and produced all of the CSC technical documentation for the solution..

Designed and implemented technical solutions for all non-retail Wintel based projects. Collaborated with application project managers and third party software vendors to implement cost effective server solutions. Among the dozens of implementations handled, some of the major implementations included SSG/Labor Management, Enterprise Portal Framework, and.