Founding employee in 2005 of a newly licensed operator in Bahrain. By 2011, achieved revenue in excess of US$35 Million with 50 employees in Bahrain and London. Led various teams responsible for Network Engineering, Operations, IT, Wholesale Carrier Relations, Legal, Customer Service & Business Development.Designed and implemented initial Bahrain network to enable the company to commence operations. Subsequent expansion led to establishing Network PoPs throughout the Middle East, UK & Germany. Signed and implemented multiple upstream IP Transit, IX Peering and CDN agreements. Project managed construction of three datacentres in Bahrain. Design authority for the first Ciena DWDM network installed on the GCCIA terrestrial dark fibre cable, connecting Kuwait, Saudi Arabia, Bahrain, Qatar and the UAE.Also focused on Business Development, personally responsible for major contractual wins with US Department of Defense, Bahrain Financial Exchange, Norton Rose LLP, Charles Russell LLP, Aon Re, ACE Insurance, IPC and other major multinational companies.Concurrently held the title of Managing Director of 2Connect UK Ltd, a wholly-owned subsidiary operating within Europe. Full P&L responsibility for all company operations in Europe. Subsidiary achieved month-on-month profitability within five months of formation in 2009.Presenter/speaker/panel member at TeleGeography WAN Summit and Carrier Ethernet World Congress.Positions Held:2016 - Chief Operations Officer2011 to 2016 - Senior Vice President, International Networks2008 to 2011 - Vice President, Operations2004 to 2008 - Senior Manager, IT & Network Operations

Responsible for recruiting and establishing a start-up NOC team engaged in monitoring and fault-finding/troubleshooting of Nortel TDM Switching, VocalTec VoIP, NexTone Session Border Controller & Cisco SDH Transmission infrastructure.Responsible for entire lifecycle of new & existing carrier interconnect provisioning, including planning, implementation & ongoing support.Developed procedures for operations, maintenance, billing and disaster recovery for the purposes of gaining ISO9001 accreditation for the Network Operations Group.

Escalation and line management responsibility for twenty ETAS engineers engaged in 7x24hr resolution of customer network emergencies on DMS100 TDM Switches, OpTera SDH Optical Networks & Passport/Shasta IP Nodes.Recognised as ‘Nortel Top Talent’ during years 2000 – 2003.Positions Held:2001 to 2003 - ETAS Manager1999 to 2001 - ETAS Team Leader1997 to 1999 - DMS100 Lab Prime, DMS100 Product Test Group.

Established a new regional office in Ottawa to deliver customer satisfaction through resolution of billing queries, quality of service issues, SLA renewals, and the upselling of newly released products and services to all corporate accounts.